Ana Salgado
HOPKINSVILLE,KY
Summary
Dedicated and compassionate healthcare student pursuing an Associate of Science degree with over 5 years of experience working with diverse individuals in a fast-paced environment. Experienced in employee training, coaching, conflict management, and effective verbal and written communication. Demonstrated ability to remain calm under pressure, establish positive relationships, and adapt to different individual needs.
Overview
2
2
Languages
2
2
years of post-secondary education
8
8
years of professional experience
Work History
Barista Trainer
Starbucks
HOPKINSVILLE, KY
12.2018 - Current
- Demonstrate leadership by training, coaching, and supporting new employees.
- Provide one-on-one and group instruction while adapting communication to different learning styles and individual needs.
- Communicate effectively with diverse individuals while maintaining a professional and respectful environment.
- Provide constructive feedback and encouragement to help employees build confidence and improve performance.
- Remain calm and professional when handling challenging or stressful situations.
- Work collaboratively with team members to resolve problems and maintain a safe, organized environment.
- Maintain strong attention to detail while following safety, sanitation, and company procedures.
- Spend extended periods standing and walking while performing job responsibilities in a fast-paced environment.
Education
Associate of Science -
Madisonville Community College
Madisonville, KY 08.2024 - 09.2026
Todd County Central High School
Elkton, KYSkills
- Employee training and onboarding
- Customer service
- Food safety and sanitation
- Team leadership
- Cash handling and POS systems
- Time management
- Multitasking in fast-paced environments
- Communication skills
- Bilingual: English and Spanish
- Microsoft Office (Word, Excel, PowerPoint)
- Adaptability
- Heavy lifting
Languages
English
Professional
Spanish
Native/ Bilingual
Skills
- Leadership & Team Support
- Verbal & Written Communication
- Employee Training & Coaching
- Group Instruction
- Active Listening
- Conflict Resolution & Problem Solving
- Working With Diverse Individuals
- Maintaining Safe & Professional Environments
- Adaptability
- Time Management
- Bilingual: English & Spanish
- Microsoft Word, Excel & PowerPoint
Timeline
Associate of Science -
Madisonville Community College
08.2024 - 09.2026
Barista Trainer
Starbucks
12.2018 - Current
Todd County Central High School