Blake Chmura
Palm Bay,FL
Summary
A self-driven, collaborative leader with 5+ years of experience in diverse work environments. Strong leadership abilities are combined with highly organized coordination, versatile communication, and interpersonal skills to produce effective work environments with staff at all levels and maintain a position as a role model.
Overview
5
5
years of professional experience
Work History
Barista Trainer
Starbucks
Melbourne, FL
10.2021 - Current
- Provided customers with Starbuck's signature experience while role modeling Starbuck's mission and values
- Trained five new team members with positive reinforcement and respectful, encouraging coaching.
- Elevated customer loyalty by using effective communication abilities to resolve customer problems.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Explained beverage preparation and offered samples to help customers choose ideal items.
Human Resources Director
Up5 Gaming
New Salisbury, IN
04.2022 - 08.2022
- Managed all HR-related tasks for 30+ employees including documentation, interviewing, training, onboarding, tasking, and managing new recruits
- Coordinate with other departments to update several onboarding tasks
- Held and helped conduct employee interviews across 6+ positions, develop user-friendly applications forms and questionnaires, and construct more accurate picture of duties and responsibilities for online job descriptions
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Answered employee inquiries regarding health benefits and 401k options.
HR Intern
Up5 Gaming
New Salisbury, IN
03.2022 - 04.2022
- Created and updated tracking spreadsheets using MS Excel.
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
- Updated and maintained employee records to respond quickly to requests for information.
- Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates.
- Worked with HR team to coordinate company events.
- Developed strong written and verbal communication skills.
Line Cook
Market 27
Avon Park, FL
06.2018 - 08.2021
- Trained new employees and assisted in their development
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Worked in multiple positions from Line Cook, Shift Supervisor, Delivery Driver, Food Prep, & Cashier
- Learned and followed Food Safety guidelines and obtained Safe Serve certification
- Handled stocking and inventory management
- Worked with customers and communicated both in person and over telephone.
Education
Bachelor of Arts - Liberal Studies
Arizona State University
Tempe, AZ06.2023
Bachelor of Science - Business Administration
Florida Institute of Technology-Melbourne
Melbourne, FL05.2022
Associate of Arts - Business Administration
South Florida State College
Avon Park, FL05.2021
Skills
- IC3 Certification (Microsoft Office/Windows)
- Typing skills (WPM 90)
- Proficient with Human Resource Management Systems (Workday)
- Skilled with Microsoft Office Suite, Google Workspace, Adobe Creative Cloud
- Recruitment and selection
- Training and onboarding
- Benefits management and administration
Interests
- Technical Work
- Learning
- New Connections
- Video Production
- Cooking
Timeline
Human Resources Director
Up5 Gaming
04.2022 - 08.2022
HR Intern
Up5 Gaming
03.2022 - 04.2022
Barista Trainer
Starbucks
10.2021 - Current
Line Cook
Market 27
06.2018 - 08.2021
Bachelor of Arts - Liberal Studies
Arizona State University
Bachelor of Science - Business Administration
Florida Institute of Technology-Melbourne
Associate of Arts - Business Administration
South Florida State College