Ana Saucedo
San Antonio
Summary
Results-driven business professional with over five years of managerial and leasing experience. Expertise includes analytics, customer service, and client acquisition, complemented by a strong foundation in office administration and contract writing. Proven ability to build relationships with stakeholders and contractors, fostering collaboration and business growth. Bilingual and adaptable, excelling in fast-paced environments while focusing on strategic marketing and key performance indicators.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work History
Billing Assistant
Advanced Counseling Services
San Antonio
06.2025 - 06.2026
- Maintained accurate records of client accounts and billing statements.
- Coordinated with insurance companies to verify patient coverage details.
- Assisted in preparing monthly financial reports for management review.
Construction Manager
Lone Star General Contractors
San Antonio
03.2025 - 06.2026
- Led project planning and scheduling for multiple construction sites.
- Managed budgets and monitored expenses throughout project lifecycle.
- Reviewed contracts and specifications to ensure compliance with requirements.
- Resolved any issues that arose during the course of a project in a timely manner.
- Collaborated with architects, engineers, surveyors, inspectors and other professionals involved in construction processes.
Industrial Manager/Construction Manager
DJE
San Antonio
06.2023 - 01.2025
- Communicated across multiple platforms, including text, email, teams, and phone, to keep executive-level stakeholders informed.
- Utilize Microsoft Office to ensure accurate data for outage reporting. Coordinate and gather all critical information for planned work to be centrally visible in one platform.
- Assess property financial performance, create budgets, and forecast revenue streams to optimize profitability.
- Lease Structuring & Pricing - Use accounting principles to evaluate lease terms, structure competitive pricing, and analyze market trends to maximize occupancy rates.
- I successfully managed a portfolio of over 200 tenants annually, ensuring each client received personalized attention tailored to their specific needs.
- Coordinated contractors to achieve timely and efficient project deliverables.
- Recognized for my expertise, I have been entrusted to intervene on behalf of leadership to resolve customer escalations, serving as a key liaison between upper management and clients through effective bilateral communication.
- Proactively evaluated options to optimize resources and maintain clear messaging to key stakeholders during exceptional business conditions.
- I am instrumental in providing executive team with accurate estimated time of restoration, number of customers affected, circuit information, and reporting.
- As a change champion and client advocate, I have played a pivotal role in facilitating transitions-whether through direct desktop support, phone communication, or daily field operations.
- Thriving in high-pressure environments has strengthened my critical thinking, asset management, and end-to-end execution of deliverables.
- Recognizing that successful change management is inherently people-focused, I approach conflict resolution with the same mindset.
- Leveraging emotional intelligence, relatability, and a commitment to uplifting others, I foster understanding, empathy, and effective problem-solving to drive positive outcomes for all stakeholders.
Assistant Property Manager
DJE property management
San Antonio
06.2022 - 06.2023
- Managed tenant inquiries and resolved issues promptly and efficiently.
- Coordinated maintenance requests and scheduled vendor services for properties.
- Assisted in preparing lease agreements and ensuring compliance with regulations.
- Maintained accurate records of tenant accounts and payments using management software.
- Provided training and guidance to junior staff on property management procedures.
- Handled complaints from tenants regarding maintenance issues and resolved them promptly.
Leasing Consultant
DJE industrial management
San Antonio
08.2019 - 06.2020
- Converted leads into leases, achieved occupancy goals, and upsold units and amenities to enhance revenue.
- Greeted prospects, resolved concerns, and ensured positive resident experiences to foster community satisfaction.
- Property tours-showcasing units, highlighting features, tailoring tours to prospect needs
- Utilized Yardi and Realpage for effective property management tasks.
- Responded quickly to inquiries, tracked follow-ups, and nurtured prospects to maintain engagement.
- Team Collaboration- working with maintenance, management and vendors
- CRM & Property Management Software- Yardi, Realpage
Education
Business Accounting Specialist -
Southern Careers Institute
san antonio, TX 06.2017 - 01.2018
Skills
- Billing Procedures
- Accounts management
- Expense Management
- Financial Reporting
- Web Based Applications
- Microsoft Office
- Oversight
- Leadership
- Team Building
- Verbal/Written Communication
- Bilingual English/Spanish
- Emotional intelligence
Phone
cell, 210-769-5477
Timeline
Billing Assistant
Advanced Counseling Services
06.2025 - 06.2026
Construction Manager
Lone Star General Contractors
03.2025 - 06.2026
Industrial Manager/Construction Manager
DJE
06.2023 - 01.2025
Assistant Property Manager
DJE property management
06.2022 - 06.2023
Leasing Consultant
DJE industrial management
08.2019 - 06.2020
Business Accounting Specialist -
Southern Careers Institute
06.2017 - 01.2018