Ana Sawdy-Dusold
Milwaukee
Summary
Food and beverage server with experience delivering polished, guest-focused service in fast-paced dining environments. Adept at managing multiple tables, upselling high-margin items, and maintaining smooth coordination between front and back of house teams. Known for elevating guest satisfaction scores and driving repeat business through attentive, efficient service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Sportclub
Milwaukee
04.2025 - 01.2026
- Maintained the cleanliness and organization of the dining area and tables.
- Communicated effectively with the kitchen staff.
- Performed opening and closing duties, such as setting up the dining area and restocking supplies.
- Provided exceptional service to a high volume of daily customers.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Operated Toast POS terminals to input orders, split bills, and calculate totals.
Receptionist
Eyebrow Envy
Glendale
07.2023 - 11.2024
- Greeted visitors and customers professionally, providing friendly and knowledgeable assistance.
- Managed appointments, client communication, and record updates.
- Maintained a clean and organized front office for a welcoming environment.
- Assisted with administrative tasks, including filing, data entry, and document preparation.
- Processed transactions, managed cash payments, and coordinated with vendors and service providers.
- Played a key role in training
Assembly Line Technician
Mercury Marine
Fond du Lac
03.2022 - 04.2023
- Followed safety protocols and properly followed PPE requirements.
- Assembled boat motor products according to the computer system and blueprints.
- Used hand and power tools to apply parts securely on a motor.
- Ensured quality and compliance with industry standards.
- Trained new hires on a specific station to improve team productivity.
- Communicated with team members to ensure smooth workflow on the production line.
Server
Olive Garden
Brookfield
04.2021 - 12.2021
- Managed multiple tables efficiently while maintaining high-quality service.
- Served food and beverages promptly, ensuring customer satisfaction.
- Used point of sale system to process orders, payments, and adjustments.
- Handled opening and closing duties for smooth service transitions.
- Followed health and safety protocols to maintain a clean, sanitary environment.
- Boosted daily sales through upselling and menu knowledge.
Sales Associate
Journeys Shoe Store
Glendale
07.2019 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Achieved daily sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
Education
High School Diploma -
Shorewood High School
Shorewood, WI06-2021
Associate of Applied Science - Registered Nursing
Milwaukee Area Technical College
Milwaukee, WISkills
- Strong interpersonal and communication skills
- POS systems (Toast, Square)
- Table service and Multitasking
- High-volume efficiency
- Team collaboration
- Flexible and quick learner
Certification
Responsible Beverage Server (RBS) Training
Timeline
Server
Sportclub
04.2025 - 01.2026
Receptionist
Eyebrow Envy
07.2023 - 11.2024
Assembly Line Technician
Mercury Marine
03.2022 - 04.2023
Server
Olive Garden
04.2021 - 12.2021
Sales Associate
Journeys Shoe Store
07.2019 - 03.2020
High School Diploma -
Shorewood High School
Associate of Applied Science - Registered Nursing
Milwaukee Area Technical College