Ana Segura
Mansfield,TX
Summary
My passion for customer service has been a driving force in my career. I have had the privilege of working in diverse customer-facing roles, where I have consistently demonstrated a customer-centric approach. Whether handling inquiries, resolving issues, or ensuring a seamless customer experience. I take pride in exceeding expectations and building lasting relationships.
Overview
1
1
year of professional experience
Work History
MTX Beef
Mason, Tx
05.2020 - 08.2021
- Successfully executed the timely and secure delivery of beef products to a diverse portfolio of businesses, including restaurants, meat shops, and individual customers, ensuring on-time and accurate deliveries
- Employed effective problem-solving skills to address any delivery issues to ensure client satisfaction
- Acted as a brand ambassador for the company, promoting its commitment to quality and reliability through exemplary service and client interactions.
Parr Vineyards
Mason, Tx
12.2022
- Provided customer service by offering wine tasting, guiding guests through wine selection, and explaining the characteristics of each wine, while enhancing guest experience
- Maintained a clean and organized tasting area, including glassware, display materials, and product inventory, presenting a welcoming and professional environment
- Processed wine sales and accurate recorded transactions
- Assisted in the setup for special events.
Kellers Store on the Square
Mason, Tx
08.2018
- Provided attentive and personalized service to customers, ensuring a memorable experience
- Prepared and cooked a wide variety of menu items in a fast-paced kitchen environment
- Assisted in maintaining the cleanliness and organization of the kitchen and checkout area
- Operated cash register and accurately processed customer payments, including cash, debit, and credit cards.
- My passion for customer service has been a driving force in my career
- I have had the privilege of working in diverse customer-facing roles, where I have consistently demonstrated a customer-centric approach
- Whether handling inquiries, resolving issues, or ensuring a seamless customer experience
- I take pride in exceeding expectations and building lasting relationships.
Education
High School Diploma -
Mason High School
Associate's in General Business -
Western Texas College
Bachelor's in General Business and Management -
Texas Wesleyan University
Skills
- Leadership Experience
- Teamwork Oriented
- Problem Solving
- Strong Customer Service
- Time Management
- Positive Attitude
- Outgoing
- Adaptability
- Data Entry and Documentation
- Excellent Written and Verbal communication
- Bilingual
- Tax Certified
- PSM 1 Certified
- Excel Certified
Awards
- Dean's List
- All Academics 1st Team
Timeline
Parr Vineyards
12.2022
MTX Beef
05.2020 - 08.2021
Kellers Store on the Square
08.2018
High School Diploma -
Mason High School
Associate's in General Business -
Western Texas College
Bachelor's in General Business and Management -
Texas Wesleyan University