Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Ana Segura

Mansfield,TX

Summary

My passion for customer service has been a driving force in my career. I have had the privilege of working in diverse customer-facing roles, where I have consistently demonstrated a customer-centric approach. Whether handling inquiries, resolving issues, or ensuring a seamless customer experience. I take pride in exceeding expectations and building lasting relationships.

Overview

1
1
year of professional experience

Work History

MTX Beef
Mason, Tx
05.2020 - 08.2021
  • Successfully executed the timely and secure delivery of beef products to a diverse portfolio of businesses, including restaurants, meat shops, and individual customers, ensuring on-time and accurate deliveries
  • Employed effective problem-solving skills to address any delivery issues to ensure client satisfaction
  • Acted as a brand ambassador for the company, promoting its commitment to quality and reliability through exemplary service and client interactions.

Parr Vineyards
Mason, Tx
12.2022
  • Provided customer service by offering wine tasting, guiding guests through wine selection, and explaining the characteristics of each wine, while enhancing guest experience
  • Maintained a clean and organized tasting area, including glassware, display materials, and product inventory, presenting a welcoming and professional environment
  • Processed wine sales and accurate recorded transactions
  • Assisted in the setup for special events.

Kellers Store on the Square
Mason, Tx
08.2018
  • Provided attentive and personalized service to customers, ensuring a memorable experience
  • Prepared and cooked a wide variety of menu items in a fast-paced kitchen environment
  • Assisted in maintaining the cleanliness and organization of the kitchen and checkout area
  • Operated cash register and accurately processed customer payments, including cash, debit, and credit cards.

  • My passion for customer service has been a driving force in my career
  • I have had the privilege of working in diverse customer-facing roles, where I have consistently demonstrated a customer-centric approach
  • Whether handling inquiries, resolving issues, or ensuring a seamless customer experience
  • I take pride in exceeding expectations and building lasting relationships.

Education

High School Diploma -

Mason High School

Associate's in General Business -

Western Texas College

Bachelor's in General Business and Management -

Texas Wesleyan University

Skills

  • Leadership Experience
  • Teamwork Oriented
  • Problem Solving
  • Strong Customer Service
  • Time Management
  • Positive Attitude
  • Outgoing
  • Adaptability
  • Data Entry and Documentation
  • Excellent Written and Verbal communication
  • Bilingual
  • Tax Certified
  • PSM 1 Certified
  • Excel Certified

Awards

  • Dean's List
  • All Academics 1st Team

Timeline

Parr Vineyards
12.2022

MTX Beef
05.2020 - 08.2021

Kellers Store on the Square
08.2018

High School Diploma -

Mason High School

Associate's in General Business -

Western Texas College

Bachelor's in General Business and Management -

Texas Wesleyan University
Ana Segura