Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ana Silvestre Perez

Salisbury,MD

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Waitress

Sakura Japanese
Ocean City, MD
06.2020 - Current
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.

Translator and Interpreter (Medical)

Independent Employer
Varies
05.2019 - 03.2023
  • Translated documents from English to Spanish.
  • Applied cultural understanding to discern specific meanings beyond literal written words.
  • Repeated and restructured complex translations to optimize understanding.
  • Stayed current on new expressions and cultural changes impacting language translation.
  • Listened to recordings and translated confidential information.

Education

Ongoing Education - Biology (Pre-Dental)

Salisbury University
Salisbury, MD
05.2024

High School Diploma -

James M. Bennett High School
Salisbury, MD
06.2016

Skills

  • Cash Handling
  • Check Payment Processing
  • Price Memorization
  • Phone Inquiries
  • Guest Accommodations
  • Customer Service and Rapport
  • Special Requests and Substitutions
  • Conflict and Complaint Resolution
  • Taking Reservations

Languages

Spanish
Native or Bilingual

Timeline

Waitress

Sakura Japanese
06.2020 - Current

Translator and Interpreter (Medical)

Independent Employer
05.2019 - 03.2023

Ongoing Education - Biology (Pre-Dental)

Salisbury University

High School Diploma -

James M. Bennett High School
Ana Silvestre Perez