Ana Solano Morales
Saint Paul,MN
Summary
Dynamic professional with extensive experience in customer service and security at Myth Live. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Recognized for maintaining a secure environment while delivering exceptional service. Strong attention to detail and time management abilities contribute to achieving operational excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security
Myth Live
Maplewood, MN
10.2024 - Current
- Conducted patrols throughout venues to maintain safety and security.
- Assisted in crowd control by directing attendees during high-traffic times.
- Responded promptly to incidents or emergencies, following established protocols.
- Inspected bags and belongings at checkpoints for prohibited items.
- Provided excellent customer service while maintaining a secure environment.
Front End Supervisor
Ross Dress for Less
Maplewood, MN
11.2024 - 08.2025
- Supervised front-end operations to ensure efficient customer service.
- Trained cashiers on register operation and customer interaction techniques.
- Coordinated merchandise displays at the front end for improved visibility.
- Addressed customer inquiries and resolved issues promptly and professionally.
Sales Associate
Bath & Body Works
Maplewood, MN
09.2023 - 07.2024
- Assisted customers in selecting products based on their preferences and needs.
- Maintained product displays to ensure an inviting shopping environment.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to achieve daily sales goals.
Intern
Ecolab
Saint Paul, MN
09.2022 - 05.2023
- Collaborated with colleagues to implement best practices for sanitation processes.
- Observed and documented operational procedures within the facility.
- Participated in team meetings to discuss project updates and improvements.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Education
High School Diploma -
Venture Academy
Minneapolis, MN06-2023
Skills
- Customer service
- Sales support
- Problem solving
- Effective communication
- Team collaboration
- Attention to detail
- Time management
Certification
- Excel Certification, Genesys Works - 2022
Languages
Spanish
Professional
Accomplishments
- Graduated with High Honors
Timeline
Front End Supervisor
Ross Dress for Less
11.2024 - 08.2025
Security
Myth Live
10.2024 - Current
Sales Associate
Bath & Body Works
09.2023 - 07.2024
Intern
Ecolab
09.2022 - 05.2023
High School Diploma -
Venture Academy
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