Ana Solis
Silvis,IL
Summary
Experienced professional focused on meeting or exceeding objectives. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style.
Accomplished District Manager experienced in directing sales, staffing and operations for multiple stores and large staffs. Exceptional leader of growth initiatives and new concepts for promotions, product launches and sales initiatives.
Enterprising Regional BDC Manager successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Responsible management professional well-versed in setting direction for work areas and ensuring quality and accuracy of work performance within multiple stores. Skilled at creating innovative and eye-catching merchandise displays to boost income.
Overview
6
6
years of professional experience
Work History
BDC Regional Manager
Kunes Ford Of East Moline
East Moline, IL
01.2020 - Current
- Established and maintained operational standards for Kunes Ford of East Moline, Kunes Toyota of Galesburg, Kunes Nissan of Davenport locations.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Supervised staff to optimize brand expansion initiatives and productivity.
- Masterminded updates to workflows and revitalized teams to meet changing business needs and boost team member performance.
- Held weekly meetings with BDC Corporate to identify techniques to overcome sales obstacles.
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Learned new skills and applied to daily tasks to improve efficiency and productivity
- Developed and implemented performance improvement strategies and plans to promote continuous improvement
BDC Internet Representative
Mills Chevrolet
Davenport, IA
08.2018 - 11.2019
- Provided exceptional service with knowledge of products and services.
- Developed strong business relationships to provide service and value beyond customer expectations.
- Utilized consultative selling skills to identify key trends.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
- Set up appointments with interested customers according to schedule availability.
Vault Clerk
Dillards
Moline, IL
01.2016 - 12.2017
- Processed transactions for floor staff and documented actions according to bank procedures.
- Gathered and counted amounts for shipment off of bank premises.
- Updated, corrected and filed documentation for bank records and compliance purposes.
- Maintained vault and bank security at all times.
- Received and counted incoming transfers from armored car services.
- Balanced staff and vault at end of day and secured monies in accordance with established procedures.
- Maintained vault and bank security at all times
- Kept accurate count of pending transfers and monetary values of various movements
Education
High School Diploma -
United Township Highschool
East Moline IL 06.2016
Skills
- Technical Proficiency
- Restraint Requirements
- Retail Effectiveness
- Business Development and Planning
- Professional Integrity
- Managing Operations and Efficiency
- Sales and Marketing Strategy
- Employee Coaching and Motivation
- Administration and Reporting
- Team Meetings
Languages
Spanish
Native or Bilingual
Timeline
BDC Regional Manager
Kunes Ford Of East Moline
01.2020 - Current
BDC Internet Representative
Mills Chevrolet
08.2018 - 11.2019
Vault Clerk
Dillards
01.2016 - 12.2017
High School Diploma -
United Township Highschool
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