Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Ana Souhrada

Summary

Performance-driven bilingual Business graduate from Florida Atlantic University with a proven track record in sales, customer service, and leadership. Demonstrated expertise in problem-solving and process optimization, consistently achieving exceptional results. Currently pursuing an Interior Design Certificate at the New York Institute of Art and Design, motivated by a deep passion for design and a dedication to ongoing personal development.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Velvet Eyewear
05.2023 - 08.2024
  • Delivered exceptional customer service, handling inquiries and resolving issues to enhance customer satisfaction
  • Processed orders efficiently, ensuring accurate documentation and adherence to company procedures
  • Assisted in managing inventory and maintaining accurate records for cost-efficiency

Real Estate Assistant

PW Business Consulting
09.2023 - 11.2023
  • Supported real estate transactions by preparing documents, coordinating with clients, and managing schedules
  • Conducted market research and assisted in the development of marketing strategies

Sales Associate

Boca Tanning Club
09.2022 - 06.2023
  • Advised customers on tanning packages and products, tailoring recommendations to individual needs
  • Maintained a clean and welcoming environment, enhancing the customer experience
  • Achieved sales targets and provided personalized service to boost client confidence

Sales Associate

The Spin District
11.2022 - 05.2023

● Engaged with customers to promote memberships and retail products, consistently meeting and exceeding sales goals.

● Provided excellent customer service and maintained a positive, energetic presence.

Sales Associate

Rush Cycle
08.2022 - 10.2022
  • Drove membership sales and renewals, achieving performance targets
  • Provided enthusiastic customer service and support during fitness classes and events

Education

Bachelor of Arts - General Business

Florida Atlantic University
Boca Raton, FL
08-2024

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Strong problem solver
  • Dedicated team player
  • Excellent Communication
  • Recordkeeping
  • Data organization
  • Inventory systems
  • Innovation and creativity
  • Detail-Oriented
  • Strong leadership

Certification

Dale Carnegie Training

Certification of Achievement

● Focus: Leadership, Communication, and Business Competencies


eCornell

Sales Growth Online Certificate


In progress: New York Institute of Art + Design

Interior Design Certificate

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Real Estate Assistant

PW Business Consulting
09.2023 - 11.2023

Administrative Assistant

Velvet Eyewear
05.2023 - 08.2024

Sales Associate

The Spin District
11.2022 - 05.2023

Sales Associate

Boca Tanning Club
09.2022 - 06.2023

Sales Associate

Rush Cycle
08.2022 - 10.2022

Bachelor of Arts - General Business

Florida Atlantic University
Ana Souhrada