Ana Talzintan Martinez
Wilmington ,NC
Summary
Hardworking and passionate job seeker. Ready to help team achieve company goals. Transitioning from customer-focused, creative environment to explore new opportunities. Developed strong client interaction and communicative skills. Seeking to apply these transferable skills engaging new field.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Nail Technician
Luna Collective Beauty
1039 College Rd Unit 202, Wilmington, NC 28403
03.2025 - Current
- Provided high-quality nail services, ensuring client satisfaction through attentive care and technique.
- Maintained cleanliness and sanitation of tools and work area, adhering to industry health standards.
- Assisted clients in selecting nail designs and colors, offering personalized recommendations based on preferences.
- Executed various nail techniques including manicures, pedicures, and acrylic applications with precision.
Sales Associate, Women's Shoes
Belk
3500 Oleander Dr, Wilmington, NC 28403
09.2024 - 01.2025
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Assisted customers in selecting footwear based on personal style and fit preferences.
- Maintained organized and visually appealing shoe displays to enhance shopping experience.
- Processed transactions accurately, ensuring timely checkout for customers.
- Provided expert guidance on proper shoe sizing and fitting techniques, ensuring optimal comfort for customers wearing their new purchases.
- Handled returns or exchanges professionally, reinforcing the company''s commitment to outstanding customer service experiences.
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
Retail Sales Associate
Khols
228 Old Eastwood Rd, Wilmington, NC 28403
09.2023 - 01.2024
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained visual merchandising standards, ensuring appealing store displays.
- Trained new team members on sales techniques and store policies
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Processed transactions efficiently using point-of-sale systems
Cashier
Nikki’s Gourmet & Sushi Bar
3500 Oleander Dr, Wilmington, NC 28403
04.2022 - 08.2023
- Completed customer transactions accurately
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Enhanced to-go packaging process, ensuring orders were both presentable and secure for transport.
- Greeted customers and answered inquiries regarding menu items and specials.
Education
John T Hoggard
4305 Shipyard Blvd, Wilmington, NC 28403Skills
- Customer service
- Time management
- Team collaboration
- Sanitation maintenance
- Communication
- Problem Solving
- Organization
- Creativity
Certification
Heart Saver first aid CPR AED
Manicurists license
Real Estate Pre-Licensing
Forklift certification
Timeline
Nail Technician
Luna Collective Beauty
03.2025 - Current
Sales Associate, Women's Shoes
Belk
09.2024 - 01.2025
Retail Sales Associate
Khols
09.2023 - 01.2024
Cashier
Nikki’s Gourmet & Sushi Bar
04.2022 - 08.2023
John T Hoggard