Ana Véliz
New York,NY
Summary
I am a competitive person and I adapt to the work environment quickly; learning quickly and efficiently the work to be done. Responsible, creative, with initiative and punctuality, gladly assuming challenges and goals set by the company; with good management of interpersonal relationships, facility to work in a team, as well as to solve problems efficiently and achieve the objectives set by the company
Overview
4
4
years of professional experience
1
1
Certification
Work History
IMMIGRATION FORM PREPARER
IMMIGRATION FORM PREPARER
01.2022 - Current
- Developed trust among clientele through transparent communication during every step of the preparation process.
- Increased efficiency with meticulous organization of client files and documents.
- Improved client satisfaction with timely and accurate document preparation.
- Maintained organized work area by cleaning and removing hazards.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
Costumer Service Representative
Boost Mobile Authorized Retailer
12.2021 - Current
- Responded to customer requests for products, services, and company information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Brand Ambassador
Colibri Promotions
11.2021 - 01.2022
- Promoted brands - part time
Brand Ambassador
Diverse Staffing
09.2021 - 09.2021
- Ambassador of different brands, publicizing different products, of different brands at events
Canvasser
Mosaic
06.2021 - 09.2021
- Promoting different brands
Education
Básico -
Skills
- Drive
- Microsoft Word
- Computer
- Customer service focus
- Positive attitude
- Teamwork and communication
- Good communication
- Multitasking
- Organizational skills
Certification
Driver's License, 09/23, 01/28
Additional Information
Yes, I've been driving since I was 16 years old in my country, I'm from Ecuador.
Languages
Spanish
Native or Bilingual
English
Limited Working
French
Elementary
Timeline
IMMIGRATION FORM PREPARER
IMMIGRATION FORM PREPARER
01.2022 - Current
Costumer Service Representative
Boost Mobile Authorized Retailer
12.2021 - Current
Brand Ambassador
Colibri Promotions
11.2021 - 01.2022
Brand Ambassador
Diverse Staffing
09.2021 - 09.2021
Canvasser
Mosaic
06.2021 - 09.2021
Básico -
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