Nicole Gabriela Dominguez
Miami
Summary
Skilled immigration document preparer with 4 years of experience in processing USCIS and EOIR applications, ensuring timely filings and effective client communication. Proven ability to manage complex case documentation and financial tracking using QuickBooks. Bilingual in English and Spanish, dedicated to delivering exceptional service and support in immigration processes. Seeking to leverage expertise in a management role within the immigration sector.
Professional document management specialist prepared for role of Document Preparer. Demonstrated history of meticulous document preparation and thorough organization. Known for strong team collaboration and adaptability to changing needs. Possesses key skills in document formatting, data entry, and confidentiality.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Immigration Document Preparer customer service
Somos Asilos Org
02.2021 - Current
- Working directly with clients
- Answer calls more then 10 calls per day.
- Scan, print , excel , drafting
- Resolve issues
- Prepare and process a variety of USCIS and EOIR applications, including I-589, I-765, I-485, I-130, and N-400.
- Assist with FOIA requests, marriage and divorce filings, change of venue, and asylum documentation.
- Monitor EOIR court cases and maintain portal accounts to ensure timely filing.
- Communicate with clients to gather necessary evidence, complete forms, and provide case updates.
- Utilize QuickBooks for financial tracking and Google Drive to manage case documentation.
Health Insurance Claims Adjudicator
Olympus Managed Health Care, Inc.
12.2019 - 02.2021
- Prevented financial losses due to fraudulent activities through vigilant monitoring, investigation, and reporting of suspicious claim patterns.
- Safeguarded patient confidentiality during the adjudication process by adhering to HIPAA guidelines and ensuring secure storage of personal information.
- Streamlined processes for efficient handling of large volumes of daily claims submissions without compromising quality or accuracy standards.
- Managed a high volume of claims daily, consistently meeting deadlines and maintaining a low error rate.
- Established strong rapport with clients through empathetic listening skills, comprehensive issue resolution abilities, resulting in increased client trust.
Banking Associate
Executive National Bank
05.2016 - 12.2019
- Teller managing deposits, withdrawals, and receipts with precision and professionalism.
- Promoted to Banker, supporting customers with account openings, loan processing, and financial services.
- Maintained accuracy in account balancing and prepared internal reports.
- Delivered excellent customer service while safeguarding confidential financial information.
- Used Excel and banking software to document transactions and reconcile accounts.
- Mitigated risk exposure by diligently monitoring account activities and promptly reporting suspicious transactions to the compliance team.
Education
High School Diploma -
12.2012
Skills
- Outlook
- English (Fluent)
- Organizational skills
- Typing
- Computer skills
- Administrative experience
- Asylum
- Work Permits
- Spanish (Fluent)
- TPS
- EOIR Case Monitoring & Court Filing
- Google Drive & Report Preparation
- USCIS & EOIR Form Preparation
- FOIA
- Marriage Petitions, Divorce Proceedings, Change of Venue
- Adjustment of Status
- Data entry
- QuickBooks & Financial Administration
- Client Communication & Intake Management
- Microsoft Excel
- Strong Organizational and Detail-Oriented Skills
- Native)
- Word
- Customer service
- Bilingual: English & Spanish
- Microsoft Word
- N-400
- Data entry proficiency
- Organizational growth
- File management
- Typing speed
- Legal terminology
- Document conversion
- Monthly reporting
Accomplishments
- Collaborated with team of 2 in the development of health insurance growth report
Certification
- Paralegal Certificate
- June 2025 to Present
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Immigration Document Preparer customer service - Somos Asilos Org
02.2021 - Current
Health Insurance Claims Adjudicator - Olympus Managed Health Care, Inc.
12.2019 - 02.2021
Banking Associate - Executive National Bank
05.2016 - 12.2019
G. Holmes Braddock Senior High School - High School Diploma,
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