Summary
Overview
Work History
Education
Skills
References
Timeline
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Gnalen Mara

Pickerington,OH

Summary

Responsible and motivated student seeking interneship to gain hands-on experience. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

4
4
years of professional experience

Work History

Immigration Form Interviewer

E.M. Wafula Immigration Law Firm LLC.
Pickerington, OH
10.2022 - 08.2023
  • Interviewed potential participants to determine eligibility.
  • Entered participant data into databases.
  • Provided feedback to candidates after their interviews were complete.
  • Ensured all necessary paperwork was completed accurately by the applicant before leaving the office.
  • Conducted interviews with clients to obtain detailed information regarding their immigration status.
  • Entered client data into databases to manage records and customer relationships

Outbound Problem Solver

Amazon CMH1
Etna, OH
11.2019 - 07.2021
  • Supported sales team members to drive growth and development.
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
  • Adhered strictly to all company policies and regulations.
  • Provided technical assistance to customers with product-related issues.
  • Monitored daily operations to ensure timely resolution of customer inquiries and requests.

Cashier

Burlington Coat Factoy
Columbus , OH
04.2019 - 11.2019
  • Worked closely with front-end staff to assist customers.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Processed sales transactions to prevent long customer wait times.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.

Education

Associate of Applied Science - Computer Science

Columbus State Community College
Columbus, OH
05-2025

High School Diploma -

Kofi Annan
Conakry, Guinea
07-2009

Some College (No Degree) - Law (Pre-Law)

Kofi Annan University
Conakry, Guinea

Skills

  • Database Management
  • Data Entry
  • Object-Oriented Programming
  • Analytical Thinking
  • Code Writing
  • Team Collaboration
  • Problem-Solving
  • Java
  • Amazon Web Services
  • Agile Development Methodologies
  • Cloud Computing
  • Website Optimization
  • HTML
  • Search Engine Optimization
  • CSS
  • Oral and Written Communications

References

References available upon request.

Timeline

Immigration Form Interviewer

E.M. Wafula Immigration Law Firm LLC.
10.2022 - 08.2023

Outbound Problem Solver

Amazon CMH1
11.2019 - 07.2021

Cashier

Burlington Coat Factoy
04.2019 - 11.2019

Associate of Applied Science - Computer Science

Columbus State Community College

High School Diploma -

Kofi Annan

Some College (No Degree) - Law (Pre-Law)

Kofi Annan University

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Gnalen Mara