Gnalen Mara
Pickerington,OH
Summary
Responsible and motivated student seeking interneship to gain hands-on experience. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
4
4
years of professional experience
Work History
Immigration Form Interviewer
E.M. Wafula Immigration Law Firm LLC.
Pickerington, OH
10.2022 - 08.2023
- Interviewed potential participants to determine eligibility.
- Entered participant data into databases.
- Provided feedback to candidates after their interviews were complete.
- Ensured all necessary paperwork was completed accurately by the applicant before leaving the office.
- Conducted interviews with clients to obtain detailed information regarding their immigration status.
- Entered client data into databases to manage records and customer relationships
Outbound Problem Solver
Amazon CMH1
Etna, OH
11.2019 - 07.2021
- Supported sales team members to drive growth and development.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Adhered strictly to all company policies and regulations.
- Provided technical assistance to customers with product-related issues.
- Monitored daily operations to ensure timely resolution of customer inquiries and requests.
Cashier
Burlington Coat Factoy
Columbus , OH
04.2019 - 11.2019
- Worked closely with front-end staff to assist customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed sales transactions to prevent long customer wait times.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Education
Associate of Applied Science - Computer Science
Columbus State Community College
Columbus, OH05-2025
High School Diploma -
Kofi Annan
Conakry, Guinea07-2009
Some College (No Degree) - Law (Pre-Law)
Kofi Annan University
Conakry, GuineaSkills
- Database Management
- Data Entry
- Object-Oriented Programming
- Analytical Thinking
- Code Writing
- Team Collaboration
- Problem-Solving
- Java
- Amazon Web Services
- Agile Development Methodologies
- Cloud Computing
- Website Optimization
- HTML
- Search Engine Optimization
- CSS
- Oral and Written Communications
References
References available upon request.
Timeline
Immigration Form Interviewer
E.M. Wafula Immigration Law Firm LLC.
10.2022 - 08.2023
Outbound Problem Solver
Amazon CMH1
11.2019 - 07.2021
Cashier
Burlington Coat Factoy
04.2019 - 11.2019
Associate of Applied Science - Computer Science
Columbus State Community College
High School Diploma -
Kofi Annan
Some College (No Degree) - Law (Pre-Law)
Kofi Annan University
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