ANA YVETTE MONTANEZ
Summary
Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
18
18
years of professional experience
Work History
Field Representative
Premium
05.2023 - Current
- Merchandising & Display: Stocking shelves, setting up eye-catching product displays, and installing promotional materials according to plan-o-grams.
- Brand Representation: Acting as a brand ambassador, maintaining a strong presence, and ensuring brand image consistency across multiple retail locations.
- Sales Support: Training store associates on product knowledge and brand awareness to boost sales.
- Reporting: Using mobile apps (like Premium's 360 platform) to manage schedules, track tasks, and upload photos of completed work.
- Relationship Building: Developing strong relationships with store managers, associates, and client management.
- Problem-Solving: Identifying opportunities to improve product visibility and resolving in-store challenges independently.
Dental Technician
Maywood Family Dental
Maywood
01.2017 - 04.2023
- Prepared patients for dental treatments by explaining procedures and addressing concerns.
- Preparing stations for routine check-ups and specialized procedures.
- Assisting Dentist and Hygienist with chair-side clinical assistance
- Assisting with front desk duties, answering phones, Updating Patients Personal Information and Insurance.
Quality Control Inspector
Plated
01.2012 - 12.2016
- Documented weights, moisture content and quantities.
- Adjusted, cleaned and repaired products or processing equipment to correct defects found during inspections.
- Inspected finished products for defects and adherence to quality standards.
Customer Service Desk Associate
The Home Depot
03.2008 - 12.2011
- Answered multi-line telephone and handled issues or directed callers to appropriate person.
- Managed returns and exchanges.
- Took payments from customers and issued receipts for services.
- Fulfilled online pickup orders for walk-in customers.
- Resolved customers' service or billing complaints by exchanging merchandise, refunding money or adjusting bills.
Education
Associate's degree - Dental Technician
Everest University
High School - Basic Education
Mather High School
Skills
- Customer Service & Client Relations
- Fluent In Spanish
- Merchandising & Product Promotion
- Inventory Management
- Data Entry & Documentation
- Safety & Compliance Standards
- Microsoft Office
- Problem Solving
- Time Management
- Quality Control Inspection
- POS System & Cash Handling
- Data Entry
- Organizational Skills
- Documentation Accuracy
- Multitasking
- Merchandising
- Inventory Auditing
- Adaptability
Timeline
Field Representative
Premium
05.2023 - Current
Dental Technician
Maywood Family Dental
01.2017 - 04.2023
Quality Control Inspector
Plated
01.2012 - 12.2016
Customer Service Desk Associate
The Home Depot
03.2008 - 12.2011
Associate's degree - Dental Technician
Everest University
High School - Basic Education
Mather High School