Experienced medical administrative professional with a strong background in medical records management, patient services, and healthcare office operations. Skilled in electronic health record (EHR) systems, patient documentation, and maintaining confidentiality, with bilingual proficiency in English and Spanish.
Overview
11
11
years of professional experience
Work History
Medical Records Specialist
Diversity MRI LLC Diagnostic Center
Plantation, Florida
02.2025 - Current
Maintain and update patient medical records accurately within electronic health record (EHR) systems
Retrieve, file, and organize medical records to ensure quick and secure access for authorized personnel
Verify patient information and ensure all documentation complies with privacy regulations and hospital policies
Assist with scanning, indexing, and digitizing paper records into electronic systems
Support clinical staff by providing timely access to patient histories and documentation as needed
Ensure confidentiality of sensitive medical information at all times
Perform other duties as assigned
Office Assistant
Comprehensive Breast Care Center
Miami, Florida
05.2016 - 02.2025
Interacted with patients, medical staff, and peers in a positive, service-oriented manner
Checked in patients by verifying and/or updating demographic, insurance, and registration information in accordance with established policies and procedures
Facilitated the scheduling, canceling, and rescheduling of patient biopsy appointments and communicated changes to staff as needed
Ensured completeness of information, calls to the patient or other facilities/physician offices
Managed patient medical records with careful documentation and sent patient documents to hospitals or clinics as requested
Administrative Assistant
Out Junk, Inc.
North Miami, Florida
07.2015 - 05.2016
Answered the phone and replied to emails from customers, business partners, and employees
Kept a record of all employee work hours every week
Maintained paperwork in chronological order and at the CEO’s disposal
Kept track of payments and dues from the customers
Spoke to clients about their complaints and concerns, and used problem-solving skills to resolve the issue
Education
Associate of Science - Healthcare
Broward College
Fort Lauderdale, FL
01.2028
Skills
Proficient in AbbaDox (Cloud-Based RIS) and Novalta Breast Health Program
Experienced with PACS for imaging workflow and physician access
Skilled in medical documentation and patient record management
Basic knowledge of Shina Systems
Proficient in Microsoft Word, Excel, and PowerPoint