Ana Zeledon
San Pablo
Summary
Result oriented achiever with proven ability to exceed targets and drive success in fast paced environments. Combines strategic thinking with hands on experience to deliver impactful solutions and enhance organizational performance.
Overview
2
2
years of professional experience
Work History
Front Office & Eligibility Coordinator
Lifelong Medical Care Brookside
San Pablo, CA
05.2025 - Current
- Manage front office operations including reception, scheduling, registration, check in and patient flow.
- Prepare and verify patient eligibility and insurance information in advance before appointments.
- Perform data entry, document scanning, and record validation in EHR system.
- Handle multiple phone inquiries, follow up calls and correspondence.
- Collect copays and manage cash handling procedure's.
- Assist patients with enrollment to Medi-Cal and other coverages.
Medical Assistant
Lifelong Medical Care Pinole Health Center
Pinole, CA
10.2024 - 05.2025
- Supported providers in a high volume, patient centered community health center.
- Performed clinical and clerical duties using Electronic Health Records, including patient intake, documentation, vitals, medication reconciliation and health history.
- Assisted with patient flow, rooming, discharge, referrals and care coordination.
- Administered vaccines, performed on clinic lab testing(urinalysis, A1C, HGB, glucose, HCG test, rapid strep), phlebotomy, EKGs, ear lavage and audiometry.
- Aide provider during exams and procedures.
- Managed patient call, secure messages, pharmacy communications and provider tasking.
- Maintained exam rooms, medical supplies, equipment testing and infection control standards.
Medical Assistant/Medical Front Office Coordinator
Lifelong Medical Care Howard Daniel
Oakland, CA
01.2024 - 10.2024
- Supported facility with clinical and front office duties using Epic EHR system.
- Managed medical reception, scheduling registration, insurance eligibility, phones and patient flow.
- Completed patient intake, vitals, documentation, necessary patient questionnaires.
- Administered vaccines, pediatric immunizations, and in office medication data entry in EHR system.
- Procedure instruments sterilization and organization.
- Handled patient discharge and provide patient with lab and AVS forms.
Education
High School Diploma -
Sierra Highschool
Richmond, CACertificate - Medical Asistant
Cal-Regional
Richmond, CA07-2023
Skills
- Patient centered costumer service
- Epic EHR system proficient
- Organizational, multitasking, and problem solving
- Effective at working in team based environment and independently
- Medical abbreviation and terminalogy
Languages
Spanish
Native or Bilingual
Timeline
Front Office & Eligibility Coordinator
Lifelong Medical Care Brookside
05.2025 - Current
Medical Assistant
Lifelong Medical Care Pinole Health Center
10.2024 - 05.2025
Medical Assistant/Medical Front Office Coordinator
Lifelong Medical Care Howard Daniel
01.2024 - 10.2024
High School Diploma -
Sierra Highschool
Certificate - Medical Asistant
Cal-Regional