Ana Zuniga
Dallas,TX
Summary
Dynamic professional with expertise in community outreach and victim advocacy. Proven ability to collaborate with local organizations and ensure legal compliance, driving impactful support services for vulnerable populations.
Overview
2
2
Languages
15
15
years of professional experience
Work History
City Director
Mil Mujeres Legal Services
Dallas, TX
02.2025 - Current
- Managed community outreach programs to increase awareness of legal services.
- Oversaw case intake processes ensuring efficient client service and documentation.
- Collaborated with local organizations to enhance service delivery and support networks.
- Partnered with nonprofit organizations to promote economic development within the City.
Victim witness coordinator
Tom Tatum
Danville, AR
03.2021 - 01.2025
- Coordinated support services for victims and witnesses during legal proceedings.
- Facilitated communication between law enforcement and victims to ensure information flow.
- Maintained case files and documentation for effective tracking of witness status.
- Monitored compliance with victim assistance programs and legal requirements.
- Explained court procedures, terminology, and expectations to victims and witnesses.
- Monitored court hearings and provided emotional support during trial testimony.
- Maintained contact with victims and witnesses throughout criminal proceedings.
- Participated in training sessions regarding trauma-informed care and crisis intervention techniques for working with vulnerable populations.
- Conducted intake interviews with victims and witnesses to assess needs.
- Attended meetings with prosecutors to discuss cases involving victims and witnesses.
Deposit Operations Specialist
Chambers Bank
Danville , AR
07.2020 - 02.2021
- Processed customer deposits efficiently and accurately using banking software.
- Maintained compliance with federal regulations and internal policies for deposit operations.
- Collaborated with team members to streamline deposit processing workflows.
- Monitored daily transactions to identify discrepancies and prevent fraud.
- Updated customer records to ensure data accuracy within the banking system.
- Processed documents for new account holders.
- Documented, reported and followed up on discrepancies.
- Verified accuracy of customer information in system databases.
Administrative Assistant
S.C. Tucker Elementary School
Danville, AR
01.2012 - 04.2020
- Managed daily office operations to ensure smooth functioning of school activities.
- Coordinated communication between teachers, parents, and administration, facilitating timely and accurate information exchange.
- Drafted letters, memos, reports, emails, and presentations for management staff, streamlining internal communication.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Organized school events and meetings, ensuring all logistics were in place.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Developed and implemented efficient filing systems for easy access to documents.
- Handled confidential documents in an organized fashion according to established protocol.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
Education
High School Diploma -
05-2008
Some College (No Degree) - Early Childhood Education
Skills
- Case management
- Victim advocacy
- Legal compliance
- Policy development
- Resource management
- Project coordination
- Community outreach
- Stakeholder engagement
- Effective networking
- Collaboration skills
- Team collaboration
- Cross-cultural communication
- Effective communication
- Conflict resolution
- Problem solving
- Document preparation
- Data accuracy
- Bilingual communication
Languages
English
Professional
Spanish
Professional
Timeline
City Director - Mil Mujeres Legal Services
02.2025 - Current
Victim witness coordinator - Tom Tatum
03.2021 - 01.2025
Deposit Operations Specialist - Chambers Bank
07.2020 - 02.2021
Administrative Assistant - S.C. Tucker Elementary School
01.2012 - 04.2020
Danville High School - High School Diploma,
UACCM - Some College (No Degree), Early Childhood Education