Anaan Ahmed
Folsom,CA
Summary
A forward-thinking and technology-enthused high school junior with a strong interest in computer science, particularly in cloud technologies such as AWS and Azure. Possesses a solid foundation in HTML/CSS, a basic understanding of computer hardware, and proficiency in Office 365 applications. Committed to tech education, as demonstrated through the completion of the Google IT Support Professional Certificate. Keen to apply theoretical knowledge to real-world scenarios, with a specific interest in exploring cloud computing platforms. Balances academic duties with a deep-seated passion for technology trends, software development, and cloud-based solutions, showing potential for significant growth in cutting-edge IT fields.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Software Assistant
VictoriumLegal
05.2023 - 07.2023
- Collaborated with IT teams to integrate Office 365 applications into existing infrastructure seamlessly.
- Managed SharePoint Online sites, providing a centralized platform for document storage and collaboration.
- Implemented multi-factor authentication to bolster security measures for sensitive accounts within the organization.
- Resolved technical issues related to Office 365 applications promptly, maintaining high levels of user satisfaction.
- Managed OneDrive for Business configuration, safeguarding against unauthorized access while promoting easy file sharing among employees.
- Managed user accounts and access permissions, ensuring data security and compliance with company policies.
- Effectively communicated complex technical concepts to non-technical users using clear and concise language.
Hardware Assistant
RebelHosting
05.2022 - 07.2022
- Increased efficiency by implementing new processes and providing administrative support to management.
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization. (Help making Sharepoint Site)
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Monitored and ordered supplies and materials to keep office well stocked.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
Education
Folsom High School
05.2025
Skills
- Basic understanding of computer hardware
- IOS Trouble-Shooting
- Level 1 Help Desk
- Microsoft Office 365 (Excel, PowerPoint)
- HTML
- CSS
- Data Entry
- Project Coordination
- Microsoft Office Suite
Certification
- Google IT Support Professional Certificate, Complete
- AWS Fundamentals, In progress
- Azure Fundamentals, In progress
- Azure AI Fundamentals, In progress
Hobbies and Interests
- Active member of the Folsom High School Computer Club
- Passionate about technology trends and software development
Projects
Personal Website Development, Utilized HTML and CSS to design and develop a personal website. Google IT Certificate Projects, Completed various projects as part of the Google IT Support Professional Certificate program.
Timeline
Software Assistant
VictoriumLegal
05.2023 - 07.2023
Hardware Assistant
RebelHosting
05.2022 - 07.2022
Folsom High School