Ana (Annie) Bedolla
Wilmington,CA
Summary
Dependable server, successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Versatile Nutrition clerk with exceptional communication and multi-tasking ability. Proven success providing high-quality customer service in fast-paced, high-stress environments. Generate thoughtful recommendations and accommodate dietary restrictions. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of tasks given. Motivated to learn, grow and excel.
Reliable Central Supply clerk with organizational skills. Proficient in use of industrial equipment for material circulation. Deliver accurate record verification and maintenance.
Overview
13
13
years of professional experience
Work History
Central Supply Clerk
Torrance Memorial Medical Center
Lomita, CA
11.2022 - Current
- Coordinated inventory to ensure timely supply availability for various departments.
- Monitored stock levels, identifying discrepancies to maintain accuracy.
- Sorted and delivered materials to different work areas and staff.
- Collaborated with nursing staff to assess supply needs and prioritize urgent requests effectively.
- Optimized storage space utilization, routinely reorganizing supplies to maximize available room.
- Complied with regulatory requirements, conducting routine expiration dates and disposing of expired supplies properly.
- Safeguarded patient privacy by adhering strictly to HIPAA regulations when handling sensitive information related to medical supply use or distribution.
- Enhanced order accuracy by verifying and updating supply data in the inventory database regularly.
- Analyzed equipment needs of multiple units to procure required inventory and supplies.
Server
Oakmont Senior Communities
Torrance, CA, CA
05.2021 - 10.2021
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Carried out complete, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Nutrition Services Assistant
Torrance Memorial Medical Center
Torrance, CA, CA
01.2013 - 12.2019
- Took meal trays to patients and checked for satisfaction with dietary requirements.
- Developed nutrition plans addressing individual patient diabetes and food allergies.
- Assisted patients clients with mean plan development, addressing individualized dietary requirements.
- Coordinated menus and ordered necessary items to prepare food for medical requirements.
- Studied health needs and goals established by dieticians, physicians and nurses to provide nutritious and balanced meals to patients.
- Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.
- Established and maintained thorough and updated nutritional information, diet orders and allergy information.
- Documented clinical findings and entered pertinent health data for processing, recordkeeping and use by other medical professionals.
- Analyzed customer feedback to identify trends and improve service delivery.
- Developed scripts for handling common customer concerns, improving response consistency.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
Bachelor of Arts - Family And Consumer Sciences
California State University Long Beach
Long Beach, CA08.2022
Associate of Science - Early Childhood Education
Los Angeles Harbor College
Wilmington, CA06.2019
Associate of Arts - Liberal Arts And Sciences: Behavioral Sciences
Los Angeles Harbor College
Wilmington, CA06.2019
Skills
- Order Accuracy and Delivery
- Safety procedures
- Cool Under Pressure
- Special Requests and Substitutions
- Team Player
- Warm and Friendly
- Contamination Prevention
- Energetic
- Customer service
- Time management
Timeline
Central Supply Clerk
Torrance Memorial Medical Center
11.2022 - Current
Server
Oakmont Senior Communities
05.2021 - 10.2021
Nutrition Services Assistant
Torrance Memorial Medical Center
01.2013 - 12.2019
Bachelor of Arts - Family And Consumer Sciences
California State University Long Beach
Associate of Science - Early Childhood Education
Los Angeles Harbor College
Associate of Arts - Liberal Arts And Sciences: Behavioral Sciences
Los Angeles Harbor College