Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ana B. Ruiz-Perez

1706 Winona Ave,CA

Summary

Organized and driven to meet and excel at seeing the big picture and creating plans to achieve family and employers goals.

Possess strong communication, customer service and problem-solving skills.

Driven Professional offering my upmost VIP track record working with the community, Management and Departments.

Overview

30
30
years of professional experience

Work History

Planning Advisor

Forest Lawn
06.2004 - Current
  • Sales professional that exceeds sales by 100% through warm calling, cold calling and social media, networking events, lunch and learn, webinars and group presentations.
  • Mentored and assisted in helping others meet their goals as a group.
  • Work closely with management and all departments to assist families with their needs.
  • Work with difficult families to meet their needs.

Advance Client Representative HR

Forest Lawn
05.1999 - 06.2004
  • Documented data and completed accurate update to employee files
  • Screened new hires and prepared new hire orientation manuals.
  • Worked closely with VP's in all locations for employees evaluations.

Client Representative

Forest Lawn
08.1993 - 05.1999

*Worked with Marketing to promote and give tours to the community.

*Reported weekly reports of attendance and learned way to better help the community.

*Worked closely with LAUSD to promote educational events.

Housekeeper

Forest Lawn
05.1993 - 08.1993
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked arrangement rooms by replacing needed beverages and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Assisted with placing flowers at viewing rooms and front desk.

Education

No Degree -

Burbank High School
Burbank, CA
06.1988

Some College (No Degree) -

Glendale Career College
Glendale, CA

Skills

  • Communication skills
  • Customer Service Oriented
  • Organization and Planning Skills
  • Strategic Planning
  • Time Management
  • Problem Solving
  • Negotiating Skills
  • Persuasive Ability
  • Adaptability
  • Tenacity
  • Team player
  • Became the first Million Dollar Producer in the history of Forest Lawn in 2014

Timeline

Planning Advisor

Forest Lawn
06.2004 - Current

Advance Client Representative HR

Forest Lawn
05.1999 - 06.2004

Client Representative

Forest Lawn
08.1993 - 05.1999

Housekeeper

Forest Lawn
05.1993 - 08.1993

No Degree -

Burbank High School

Some College (No Degree) -

Glendale Career College
Ana B. Ruiz-Perez