Anabel Arredondo
Mission
Summary
Goal-oriented professional effective at dealing with individuals during stressful and confusing situations to address benefits needs and navigate agency structures. Practiced at working with regulatory limits and department standards to handle requirements via email, letter, telephone calls and in person.
Overview
7
7
years of professional experience
2019
2019
years of post-secondary education
Work History
Insurance Coordinator
Focus Ambulance Billing
Mission
06.2021 - Current
- Reviewed patient documentation for accuracy and compliance.
- Coordinated with healthcare providers for necessary billing and eligibility information.
- Trained new staff on insurance coordination practices and software usage.
- Validated insurance and advised patients of benefits and coverage.
- Performed customer service duties such as answering inquiries, providing information and resolving customer complaints.
- Responded promptly to customer inquiries regarding billing issues or policy updates.
Care Provider
Amigos Y Familia
Mission
02.2020 - 07.2020
- Assisted clients with daily living activities and personal care needs.
- Communicated effectively with clients to understand their preferences and requirements.
- Provided companionship and emotional support to enhance client well-being.
- Maintained a safe and clean environment for clients at all times.
Waitress
Taqueria El Primito
Mission
03.2019 - 05.2020
- Provided excellent customer service in a fast-paced dining environment.
- Took accurate food and drink orders from customers.
- Handled customer inquiries and resolved issues efficiently.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Education
La Joya Early College High School
La Joya, TXSkills
- Patient documentation
- Insurance validation
- Software training
- Eligibility verification
- Problem solving
- Effective communication
- Attention to detail
- Conflict resolution
- Bilingual in English and Spanish
- Confidentiality maintenance
- Adaptability and flexibility
- Communication skills
- Insurance verification
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Insurance Coordinator
Focus Ambulance Billing
06.2021 - Current
Care Provider
Amigos Y Familia
02.2020 - 07.2020
Waitress
Taqueria El Primito
03.2019 - 05.2020
La Joya Early College High School