ANABEL CERVANTES
Chaparral,NM
Summary
Seeking opportunities to achieve continuous improvement. Outgoing and self motivated with history of managing needs of clients by listening,communicating clearly and delivering highest level of service.
Overview
14
14
years of professional experience
Work History
INSURANCE RESOLUTION REP
Capgemini
12.2020 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Updated account information to maintain customer records.
- Participated in team meetings and training sessions to stay informed about changes.
- Followed document protocols to safeguard confidentiality of patient records.
- Verified patient insurance eligibility and entered patient information into system.
CASHIER
STIRES MINI MART
06.2009 - 11.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
CASHIER
McDonald's
05.2011 - 04.2015
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked drive thru and kitchen.
Education
High School Diploma -
Canutillo High School
Canutillo, TX05.2001
Skills
- Computer skills
- Managing Multiple Tasks
- Problem-Solving Ability
- Customer Service
- Microsoft Excel
- Fast learner
Timeline
INSURANCE RESOLUTION REP
Capgemini
12.2020 - Current
CASHIER
McDonald's
05.2011 - 04.2015
CASHIER
STIRES MINI MART
06.2009 - 11.2020
High School Diploma -
Canutillo High School