Adept in customer service and team collaboration, I excelled at New China, managing high-pressure situations and enhancing customer satisfaction. Skilled in multitasking and effective time management, I consistently ensured seamless service, significantly improving guest experiences. My proactive approach and ability to swiftly adapt have been pivotal in maintaining operational excellence.
Hi, I’m
Anabel Herrera
Porterville,US-CA
Summary
Overview
6
years of professional experience
Work History
New China
Host/ Waitress/bartender
08.2018 - Current
Job overview
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
Granite Hills High School Porterville, CA
University Overview
Porterville CollegePorterville, CA
University Overview
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
Timeline
Host/ Waitress/bartender
New China
08.2018 - Current
Granite Hills High School
Porterville College
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