Outgoing and adaptable professional with a versatile background in fast-paced service roles. Recognized for strong customer service expertise and effective handling of difficult situations, ready to leverage skills to enhance guest satisfaction and operational efficiency.
Overview
8
8
years of professional experience
Work History
Bartender/ Waitress/Host
Tipsy Lion Bar and Grill
West,Tx
09.2025 - 03.2026
Mixed unique and interesting cocktails for customers, including bar specials.
Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
Trained new team members on menu knowledge and service standards, enhancing overall team performance.
Implemented upselling techniques, increasing average check size and contributing to revenue growth.
Monitored dining area for cleanliness, promptly addressing any issues to maintain a welcoming atmosphere.
EVS Lead
Hill Regional Hospital
Hillsboro, TX
01.2024 - 08.2025
Maintain inventory of cleaning supplies and ensure timely procurement of necessary materials.
Conducted routine inspections to ensure compliance with health and safety regulations.
Completed daily tasks efficiently while adapting to the changing needs of the facility during peak periods or emergencies.
General Laborer
Ashcreek Solar Farm
Abbott, TX
07.2023 - 12.2023
Followed safety protocols to maintain compliance and minimize workplace hazards.
Coordinated daily tasks to enhance workflow efficiency among team members.
Supported skilled trade workers, such as carpenters and electricians, in completing complex tasks efficiently and accurately.
Bartender/ Waitress/Host/Trainer
Endzone Sports Bar and Grill
Whitney, TX
03.2018 - 07.2023
Maintained cleanliness and organization of bar area, adhering to health and safety regulations at all times.
Enhanced customer experience with engaging conversations and personalized drink recommendations.
Kept bar presentable and well-stocked to meet customer needs.
Addressed customer feedback promptly, fostering a positive atmosphere and repeat business.
Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.