Anabel Martinez
Piscataway,NJ
Summary
Professional billing professional with strong expertise in financial operations and invoice management. Adept at ensuring timely and accurate billing processes, utilizing skills in account reconciliation, data entry, and customer service to drive efficiency. Known for collaborative team spirit and adaptability in dynamic environments. Highly reliable and results-focused, consistently meeting organizational goals and enhancing overall workflow.
Overview
12
12
years of professional experience
Work History
Billing Coordinator
CNC Cabinetry
03.2022 - Current
- Processed and verified customer invoices for accuracy and compliance with company policies.
- Coordinated billing inquiries, resolving discrepancies to enhance customer satisfaction.
- Maintained financial records using NetSuite systems to ensure data integrity and accessibility.
- Streamlined invoicing processes, reducing turnaround time for client payments by implementing best practices.
- Led initiatives to automate billing workflows, improving efficiency and reducing manual errors significantly.
- Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
- Established clear communication channels between departments to promote seamless coordination in all aspects of the billing process.
- Coordinated with clients to resolve outstanding balances, resulting in a higher percentage of on-time payments.
- Reduced billing errors through consistent review and reconciliation of account discrepancies.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
Head Teller
Northfield Bank
03.2018 - 01.2021
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Verified amount of cash in cash drawer against day's receipts, quickly identifying errors.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Created teller schedule to keep weekly and weekend shifts
- Conducted regular proof work and followed up on chargebacks and deposit corrections.
Sales Assistant
MedPlast Medical
03.2017 - 03.2018
- Maintained records related to sales, returns and inventory availability.
- Assisted customers with prompt and polite support in-person and via telephone.
- Completed orders and organized product deliveries to meet customer timetables.
- Maintained weekly sales tracking and leadership reports to support operational enhancement and implement corrective actions.
- Referred customers to various services by evaluating needs and providing recommendations.
- Coached new sales staff on store policies and strategies for increasing revenue.
- Negotiated prices, terms of sales and service agreements.
Teller
PNC Bank
05.2014 - 06.2016
- Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
- Educated customers on use of banking website and mobile apps.
- Processed customer transactions promptly, minimizing wait times.
- Handled various accounting transactions.
- Counted, verified and handled bank deposits and armored car transactions.
Education
Master of Science - Accounting
Rutgers University
New Brunswick, New Jersey, NJ05-2026
Bachelor Of Arts - Business Administration
Kean University
Union, NJ05.2019
Skills
- Written and verbal communication
- Organization
- Team Work
- Time Management
- Multitasking
- Responsibility
- Computer Skills (MS word , MS excel , MS power point)
- Organization
- Problem Solving
- Attention to Detail
- Adaptability
- Data entry proficiency
- Audit support
- Document analysis
- Accounts receivable management
Languages
Spanish
Native or Bilingual
Timeline
Billing Coordinator
CNC Cabinetry
03.2022 - Current
Head Teller
Northfield Bank
03.2018 - 01.2021
Sales Assistant
MedPlast Medical
03.2017 - 03.2018
Teller
PNC Bank
05.2014 - 06.2016
Master of Science - Accounting
Rutgers University
Bachelor Of Arts - Business Administration
Kean University