Experienced dental assistant known for strong customer service and effective bilingual communication. Expertise in training, record-keeping, and compliance, ready to leverage skills to enhance patient management and office efficiency.
Overview
15
15
years of professional experience
4
4
Certifications
Work History
Lead Registered Dental Assistant
LOL Dental & Orthodontics
Crockett, TX
11.2012 - Current
Trained new dental assistants on office protocols and patient management practices, enhancing team readiness and service quality.
Monitored inventory levels of dental supplies and placed orders when supplies ran low.
Participated in continuing education courses related to advancements in dental technology or best practices within the field.
Supervised front desk operations, verifying commercial and Medicaid insurances, coordinating schedules, processing payments, making deposits, presenting treatment plans to patients, and ensuring high-quality customer service.
Assisted in dental procedures across orthodontics, pediatrics, general, and oral surgery, contributing to effective patient care in a clinical setting.
File Clerk
Crockett Clinic
Crockett, TX
12.2010 - 10.2012
Organized patient files for easy access and retrieval.
Maintained confidentiality of sensitive medical records.
Facilitated staff filing requests and document management tasks to enhance workflow.
Collaborated with healthcare professionals to maintain accurate and compliant record-keeping.
Organized and filed documents according to established procedures.
Managed confidential material with discretion to uphold company regulations and safeguard patient privacy.