Responsible, reliable, proficient in English and Spanish, passionate and motivated with a drive for excellence, great at meeting deadlines.
Overview
26
26
years of professional experience
Work History
ESL Teacher
New Mexico Junior College
Hobbs, NM
02.2024 - Current
Incorporated real world applications into lessons whenever possible so that students can apply what they have learned outside the school.
Designed creative games that facilitate language development while also being fun for students.
Adapted teaching methods to accommodate diverse learning styles.
Assessed student progress through quizzes, tests, and other activities.
Subcare, CCSI
Absolutely You
Hobbs, NM
10.2017 - Current
Collaborate with other professionals to evaluate patient’s medical in physical condition and to access client needs.
Monitor, evaluate and record client progress according to measurable goals described in treatment and care plan.
Prepare meals help with daily routines, help to make their life, easier happier, and the better way of life.
Assisted with client personal care needs to foster independence and well-being.
Assisted patients with personal care to alleviate burden on family members.
Helped clients stay happy and healthy by providing mental and emotional support.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
Prepared meals and snacks to meet individual nutritional requirements.
Interacted with patients through games and fun activities to boost mood and improve overall memory.
Sales Representative
Hobbs NewsSun
Hobbs, NM
12.2000 - 08.2023
Developed key customer relationships to increase sales.
Answered product questions with up-to-date knowledge of sales and promotions.
Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Presented products and services to prospective and existing customers to meet client needs.
Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Contacted new and existing customers to outline benefits of products.
Fostered relationships with customers to expand customer base and retain business.
Customer Service Representative
Price Rite
Hobbs, NM, NM
12.1998 - 12.2020
Answered customer inquiries and provided accurate information regarding products and services.
Provided excellent customer service to resolve customer complaints in a timely manner.
Answered phones, post office, Western Union, movie rentals. Stocked inventory.
Respite Care Provider, Subcare
High Desert Family Services
Hobbs, NM
10.2006 - 10.2017
Provided temporary relief and support to families of individuals with disabilities.
Assisted in developing and implementing individualized care plans for clients.
Developed positive relationships with clients, their families, and other involved parties.
Maintained accurate records of services provided to clients.
Monitored client progress and documented any changes or issues.
Observed the physical health and emotional well-being of each client.
Provided transportation for medical appointments as needed.
Encouraged independence by assisting with self-care tasks like laundry, meal preparation..
Education
High School Diploma -
Hobbs High School
Hobbs, NM
05.1995
Excel
NMJC Continuing Education
Hobbs, NM
Skills
Customer and personal service, time management, active learning, bilingual, computers, and electronics, sales, compassionate, understanding, and the love for making someone’s life easier
Customer Service Representative and Assistant Manager at The Pep Boys, Manny, Moe & JackCustomer Service Representative and Assistant Manager at The Pep Boys, Manny, Moe & Jack