ANABELLA GRANDE
1004 Saunders Dr, Fredericksburg,Va
Summary
Enthusiastic, adaptable and professional with exceptional multitasking abilities and writing skills. Works well as part of a team and communicates promptly and thoroughly with staff and customers. Keeps a tight schedule and manages time in an organized and attentive manner.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Mary Washington Hospital
1001 Sam Perry Blvd
01.2025 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
GUEST SERVICE ASSOCIATE (Seasonal)
Target
25 S Gateway Dr, Fredericksburg, Va
11.2024 - 01.2025
- Company Overview: (Seasonal)
- Helping customers who need assistance finding merchandise or directions to the right area of the store
- Processing returns and exchanges for guests and making gift cards
- Responding to complaints or concerns of guests
- Greeting customers cheerfully with a smile and making them feel a warm welcome
- Bringing guests groceries and other items to their car for curbside pick up in a timely manner
- Cashiering
- Providing information on products and services
- Reporting issues to appropriate supervisors
- (Seasonal)
FRONT DESK RECEPTIONIST
Massage envy
1927 Carl D Silver Pkwy, Fredericksburg, Va
10.2023 - 10.2024
- Managing front desk staff
- Calendar management
- Appointment scheduling
- Answer incoming phone calls
HOTEL RECEPTIONIST
Comfort suites
4615 Southpoint Pkwy, Fredericksburg, Va
01.2023 - 07.2023
- Reservation management
- Posting charges to appropriate guest accounts
- Keeping updated records and files
- Ensuring guest satisfaction and responding to complaints
HOTEL RECEPTIONIST
Holiday Inn express
06.2022 - 12.2022
- Ensuring hotel procedures
- Manage guest booking and reservations
- Greet all guests
- Register guests and assign rooms
- Working under pressure
- Problem solving
- Phone etiquette
- Teamwork
HOSTESS
Olive garden
2811 Plank Rd, Fredericksburg, Va
04.2022 - 10.2022
- Greeting guests and holding the door
- Assisting staff
- Taking reservations over the phone
- Reservation management
- Maintain clean reception area and bathrooms
- Seating guests
CREW MEMBER
Chipotle
3051 Plank Rd, Fredericksburg, Va
11.2021 - 02.2022
- Food preparation
- Customer Service
- Cross-training
- Teamwork
- Multitasking
- Kitchen maintenance
- Ability to work under pressure and work in fast paced environments
Education
Permanent Makeup
DMV Beauty Clinic
Arlington VA04.2024
Microblading trade school -
PERMASKIN ACADEMY
12.2023
SECONDARY SCHOOL -
James Monroe Highschool
01.2022
Skills
- Multitasking
- Attention to detail
- Dependability
- Proactiveness
- Time management
- Team player
- Problem-solving
- Friendly and outgoing
- Opening and closing duties
- Cash handling
- Cleanliness
- Team leadership
- Exceptional customer service
- Espresso machine operation
- POS systems
- Menu memorization
- Hospitality service expertise
Certification
Cosmetic tattooer license
Languages
Spanish
Professional Working
Timeline
Barista
Mary Washington Hospital
01.2025 - Current
GUEST SERVICE ASSOCIATE (Seasonal)
Target
11.2024 - 01.2025
FRONT DESK RECEPTIONIST
Massage envy
10.2023 - 10.2024
HOTEL RECEPTIONIST
Comfort suites
01.2023 - 07.2023
HOTEL RECEPTIONIST
Holiday Inn express
06.2022 - 12.2022
HOSTESS
Olive garden
04.2022 - 10.2022
CREW MEMBER
Chipotle
11.2021 - 02.2022
Permanent Makeup
DMV Beauty Clinic
Microblading trade school -
PERMASKIN ACADEMY
SECONDARY SCHOOL -
James Monroe Highschool