Anabella Sandoval

Salt Lake City,UT

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.

Ambitious, career-focused job seeker, anxious to obtain an entry-level [Job Title] position to help launch career while achieving company goals.

Overview

years of professional experience

Work History

Cashier /Customer Service Cashier

Burgers Supreme

Provo, UT

06.2023 - Current

Greeted customers and answered any questions they had about the store's products and services.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Issued receipts, refunds, credits or change due to customers.
Balanced daily transactions on a computerized point-of-sale system.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Performed other duties as assigned by management.
Operated cash register or POS system to receive payment by cash, check and credit card.
Answered customer questions and provided store information.
Trained new team members in cash register operation, stock procedures and customer services.
Helped with purchases and signed customers up for rewards program.
Processed customer payments quickly and returned exact change and receipts.
Resolved customer complaints in a professional manner.
Provided excellent customer service by helping customers locate items they were looking for.
Greeted customers and responded to informational requests.
Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
Greeted customers promptly and responded to questions.

Customer Service, Cashier, Pickup, Stocking

McDonald's

Springville, UT

06.2022 - 06.2023

Greeted customers and provided friendly customer service.
Operated cash registers to process payments for goods and services.
Balanced cash drawers at the end of each shift.
Resolved customer complaints in a professional manner.
Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Informed customers about product pricing and answered questions regarding products and services available in the store.
Prepared sales slips or sales contracts as needed to complete customer purchases.
Provided information on company policies, warranties, guarantees, financing options and other related matters.
Followed established loss prevention procedures when dealing with suspicious customers or activities.
Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
Ensured that all areas of the retail floor were properly stocked throughout each shift.
Adhered to company policies concerning returns, exchanges, refunds., including proper documentation completion.
Collected credit card and cash payments to complete transactions for customer orders.
Informed customers of in-store promotions or pricing specials.
Answered product questions with up-to-date knowledge of sales and store promotions.
Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.

Education

Some College (No Degree) -

Provo High School