Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
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Anabelle Stone

Anabelle Stone

Suwanee,GA

Summary

I am a dedicated self-employed cleaner, known for strong customer service, extremely detailed, tailored work, and a helping attitude. I have the ability to manage schedules, maintain inventory, data entry, and keep track of daily business needs. I am ready and dedicated to enhancing client experiences through exceptional cleaning services. I am always willing to learn, thrive, and grow in whatever I put my mind to!

Overview

5
5
years of professional experience

Work History

Professional Cleaner

self employed
Suwanee, Georgia
07.2024 - Current
  • Highly detailed cleanings for clients, such as deep cleans, regular cleanings, and organization.
  • Dedicated to helping each customer with their own specific cleaning needs, and providing excellent communication, reliability, and trust.
  • Highly professional customer service and time management, such as scheduling routes, giving customers ETAs, and rescheduling for customers' needs.
  • Maintain all cleaning equipment and supplies to high standards.
  • Keeping track of all supplies and inventory, and making sure to place orders for inventory.
  • Managing business social media accounts and advertising.
  • Keeping track of all business mileage and receipts.

Data entry

Crabapple pest control
Flowery Branch, Georgia
01.2023 - Current
  • I work for my parents' small pest control company part-time on an as-needed basis for data entry.
  • I input all chemicals used for each job, input customers' payments, and make sure that they are scheduled for their next services, whether it's monthly, quarterly, or on call.
  • I input customers' paperwork through their company program on the computer, correcting any mistakes I see, and then filing it away.

To contact Crabapple pest control for reference the phone number is - 770-906-8592

Customer Service Representative

Pine Enterprises
Suwanee, Georgia
01.2023 - 01.2024
  • Assisted customer needs over the phone and email, ensuring timely resolution of inquiries.
  • Billed invoices to customers through email, and called to collect payments over the phone.
  • Maintained a daily tracking log of calls, emails, and customer updates through the company program.
  • Conducted cold calls to engage potential customers, promote services, and expand the client base.
  • Scheduled dispatchers for daily and weekly routes, optimizing operational efficiency.
  • Scanned paperwork into the computer, then organized it according to the correct files, etc.

To contact Pine Enterprises for reference the phone number is - 770-614-9664

House keeping Cleaner

Merry Maids
Lawrenceville, Georgia
03.2021 - 08.2022
  • Performed solo cleaning and contributed to team efforts when required.
  • I did regular cleanings, organizing, and solo deep cleans.
  • Maintained company equipment in clean, good condition to ensure optimal performance.
  • Restocked supplies and organized paperwork each morning to prepare for efficient daily operations.
  • Provided professional customer service to enhance client satisfaction.
  • Kept track of daily car mileage.
  • Reported to the office with an updated ETA and customer inquiries.

To contact Merry Maids for reference the phone number is - 770-651-0522

Education

GED -

Lanier Technical College
Oakwood, GA
03-2021

Bookkeeping

Coursera
Online

Skills

  • Deep cleaning and organization techniques
  • Schedule management
  • Strong customer service skills
  • Route planning
  • Data entry
  • Cold calling
  • Sales
  • Advertising
  • Creativity
  • Ability to communicate fluently and effectively
  • Being organized with workflow

References

References available upon request.

Timeline

Professional Cleaner

self employed
07.2024 - Current

Data entry

Crabapple pest control
01.2023 - Current

Customer Service Representative

Pine Enterprises
01.2023 - 01.2024

House keeping Cleaner

Merry Maids
03.2021 - 08.2022

GED -

Lanier Technical College

Bookkeeping

Coursera
Anabelle Stone