ANA C. FIGUEROA
The Bronx,NY
Summary
Dedicated Secretary with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
9
9
years of professional experience
Work History
Cashier
Western Beef Supermarket
09.2010 - 06.2011
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Babysitter
My Cousins House
05.2013 - 02.2015
- Communicated positively with children and guardians.
- Played games, worked on puzzles and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Maintained updated list of emergency contact information and child's health information in case of emergencies.
Salad Bar Attendant
Levon Cafe
04.2015 - 04.2016
- Prepared salad bar buffet items and filled containers with assortment of vegetables, fruits, condiments and garnishes.
- Complied with safety standards while handling food and buffet equipment.
- Cleaned up spilled food and condiments to keep buffet area well-maintained.
- Replenished buffet food when quantities became low.
- Maintained composure and work quality while under stress.
- Adhered to procedures in preparing food items.
Secretary
Lawyers Office
03.2017 - 05.2019
- Answered multi-line phone system and greeted callers enthusiastically.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Handled daily scheduling tasks and provided administrative support for entire department.
Education
High School Diploma -
Millenium Art Academy
Bronx, NY06.2009
Skills
- Filing Experience
- Administering Payroll
- Verbal and Written Communication
- Interoffice Communications
Timeline
Secretary
Lawyers Office
03.2017 - 05.2019
Salad Bar Attendant
Levon Cafe
04.2015 - 04.2016
Babysitter
My Cousins House
05.2013 - 02.2015
Cashier
Western Beef Supermarket
09.2010 - 06.2011
High School Diploma -
Millenium Art Academy