Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
11
11
years of professional experience
Work History
Pediatric Medical Assistant
NOAH Palomino Center
Phoenix, AZ
08/20/23 - Current
Performed patient histories, vital signs, and medical screenings.
Administered vaccines, injections, and other treatments as directed by physicians.
Assisted in the examination room with basic clinical tasks such as taking temperatures and blood pressures.
Assisted with scheduling appointments for patients and follow-up visits.
Collected laboratory specimens for diagnostic testing.
Provided patient education regarding health maintenance topics.
Obtained authorization from insurance companies for requested services or medications.
Ordered medical supplies, equipment, and medications as needed.
Answered phone calls from patients to answer questions or address concerns related to their care.
Prepared treatment rooms before each patient visit by stocking them with necessary supplies and instruments.
Helped maintain a clean environment throughout the facility by cleaning exam rooms between patients or restocking supplies when needed.
Provided assistance to physicians during exams or treatments as required.
Escorted patients from the waiting area into an exam room at the start of their appointment.
Administered medications under physician's supervision.
Answered phones, scheduled appointments, greeted patients and ordered supplies.
Prepared treatment rooms for patient examinations.
Communicated with pharmacies for prescription refills on behalf of supervising physician.
Assisted back office patient processes to reduce office wait times.
Explained treatment procedures and physicians' instructions.
Processed orders for medical supplies and lab equipment.
Caregiver
Private Practice
Scottsdale, AZ
01.2023 - 08.2023
Maintained clean and well-organized environment for client happiness and safety.
Laundered clothing and bedding to prevent infection.
Improved patient outlook and daily living through compassionate care.
Supported bathing, dressing and personal care needs.
Assisted with meal planning to meet nutritional plans.
Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Followed care plan and directions to administer medications.
Drove clients to shop for groceries, attend doctor appointments and run errands.
Encouraged residents to participate in activities of daily living to enhance personal dignity.
Reported concerns to nurse supervisor to promote optimal care.
Assisted clients with maintaining good personal hygiene.
Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
Helped clients get in and out of beds and wheelchairs.
Medical Assistant - Surgery Scheduler
Valley Urologic Associates
Phoenix, AZ
05.2019 - 01.2023
Scheduling Procedures, Combo Cases with other OBGYNs
Scheduling Emergent Surgeries
Calling Insurance, initiating Prior Authorizations if needed
Scheduling Surgeries for a busy Urologist
Escorted patients to examination rooms and prepared for physician exams.
Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
Obtained and recorded patient vital signs; escorted patients to examination rooms and documented medical histories.
Measured urine specimens and delivered to laboratory.
Cleaned and disinfected chairs and equipment according to facility policy.
Sterilized medical instruments as needed.
Corresponded with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
Traveled to different locations to assist doctors.
Scheduled appointments for patients via phone and in person.
Measured vital signs and took medical histories to prepare patients for examination.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Cleaned and maintained medical equipment following procedures and standards.
Medical Assistant
Glendale Internal Medicine
Glendale, AZ
09.2017 - 05.2019
Assisted with technical treatments and entered information in patient records and charts.
Sterilized medical instruments as needed.
Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
Monitored patient stability by checking vital signs and weight.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
Obtaining Prior Authorizations for patients medication
Translation for patients care
Calling in prescriptions to pharmacies
Experienced in front and back offices, controlling patient flow, collecting payments and assisting in the delivery of quality healthcare.
Answered appointment calls.
Scheduled appointments for patients via phone and in person.
Medical Assistant
Arizona Pain Institute
Glendale, AZ
01.2017 - 09.2017
Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
Verified type of radiology procedure prior to exams using the HIPAA guidelines for two identifiers.
Sterilized medical instruments as needed.
Monitored patient stability by checking vital signs and weight.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Trained patients on how to properly operate medical equipment.
Answered appointment calls.
Front Desk/Medical Assistant/Chiropractor Assistant
CHIROFIT Chiropractic/AZ MEDICAL & INJURY
Peoria, AZ
06.2013 - 03.2016
Assisted patients in preparation for examinations, assessing and recording vital signs.
Experienced in front and back offices, controlling patient flow, collecting payments and assisting in the delivery of quality healthcare.
Answered appointment calls, scheduling appointments for over 20 different offices.
Requested scripts from doctors and verified insurance and coding.
Recorded patient histories and filed supporting clinical data and diagnosis.
Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
Trained patients on how to properly operate medical equipment.
Medical Assistant
Xpress Care
Phoenix, AZ
04.2013 - 06.2013
Answering Phones
Scheduling Patients
Rooming Patients
Taking Vitals
Charting
Education
High School Diploma -
Paradise Valley High School
2008
Some College (No Degree) - Phlebotomist
Family Health Services Training
San Diego, CA
Some College (No Degree) - Medical Assistant
Everest College
Phoenix, AZ
Skills
Bilingual in Spanish
Proper Sterilization Techniques
Catheter Change and Preparation
Appointment Scheduling
Medical terminology knowledge
Proficient with computers (Microsoft Office)
Chiropractor's Assistant
Quick problem solver
Phlebotomist
Administering injections
Ability to Multi-task
Interpersonal Skills
Communication Skills
Fast Learner
Communicating with patient families
Electrocardiography (EKG)
Treatment Room Preparation
Clear Communication
Cleaning and Organizing
Languages
Spanish
Professional
Timeline
Caregiver
Private Practice
01.2023 - 08.2023
Medical Assistant - Surgery Scheduler
Valley Urologic Associates
05.2019 - 01.2023
Medical Assistant
Glendale Internal Medicine
09.2017 - 05.2019
Medical Assistant
Arizona Pain Institute
01.2017 - 09.2017
Front Desk/Medical Assistant/Chiropractor Assistant
PEDIATRIC MEDICAL ASSISTANT at Banner Health Medical Group- Estrella Mtn RanchPEDIATRIC MEDICAL ASSISTANT at Banner Health Medical Group- Estrella Mtn Ranch