Anacelis Reyes
Tampa,FL
Summary
Dynamic and dedicated professional seeking a challenging position that leverages a strong skill set and extensive experience to foster growth and enhance knowledge. Committed to continuous learning and success, with a proven ability to multitask effectively while delivering exceptional customer service. Strong interpersonal skills and a proactive mindset enable thriving in high-pressure environments, often taking the lead to ensure outstanding outcomes. Open to relocation, opportunities and ready to become a valuable asset to the organization.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Licensed Cosmetologist
Palm Beach Academy
07.2022 - Current
- Delivered exceptional hair styling and coloring services, enhancing client satisfaction and loyalty.
- Executed precision haircutting techniques, aligning with current beauty trends and client preferences.
- Provided expert consultations to clients on skincare treatments and product recommendations.
- Mentored junior cosmetologists, promoting best practices in customer service and technical skills.
- Managed office oversaw daily operations to ensure efficiency and productivity.
Child Care Assistant
Fantasy Academy
04.2020 - 03.2021
- Provided age-appropriate lessons, recreation and learning experiences for children in care.
- Supported nutritional planning and snack distribution to promote healthy eating habits.
- Provided appropriate child supervision, in accordance with the Daycare program guidelines.
- Managed front desk operations, overseeing document handling and payment processing as required.
Research Interviewer
Nielsen
05.2017 - 03.2019
- Collect and deliver superior research data that provides Nielsen clients with a better understanding of their consumers and markets.
- Address household concerns, answer questions, and ensure accurate survey participation through positive communication.
- Gain trust of callers and recruit them to participate in a diary for television and video ratings.
- Serve as mentor to new hires, acclimate them to best study practices, identify behavior trends and provide constructive feedback.
- Identify areas of opportunity within studies and apply business process improvement feedback to leadership.
Patient Service Representative
Doctor Stephen Williams Office
08.2015 - 05.2016
- Executed verification of health insurance information and secured pre-authorizations for medical services.
- Utilized electronic financial systems and payer websites to ensure accurate validation of health insurance benefits, facilitating timely approval of medical services.
- Facilitated patient registration and managed appointment scheduling processes.
- Assisted families in obtaining heath insurance , and provided community resources based on family needs.
- Organize and maintained patients documents up to date to felicitate schedule appointments, an assisted with consults.
Education
High School Diploma -
KEYSTONE NATIONAL HIGHSCHOOL
Chicago06.2013
Skills
- Customer Service
- Receptionist
- Front Desk Assistant
- Management
- Organizational Skills
- Bilingual Fluent (Spanish / English)
- Inventory Control
- Licensed Cosmetologist
- Training & Development
- Childcare
- Process Improvement
Certification
- Licensed Cosmetologist
Languages
Spanish - Fluent
English - Fluent
Timeline
Licensed Cosmetologist
Palm Beach Academy
07.2022 - Current
Child Care Assistant
Fantasy Academy
04.2020 - 03.2021
Research Interviewer
Nielsen
05.2017 - 03.2019
Patient Service Representative
Doctor Stephen Williams Office
08.2015 - 05.2016
High School Diploma -
KEYSTONE NATIONAL HIGHSCHOOL