Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Ana Cristina Enriquez Rodriguez

Ana Cristina Enriquez Rodriguez

San Antonio,TX

Summary

Hardworking Collections Specialist adept at persuading customers and obtaining payments. Strong researcher with top-notch follow-through and meticulous attention to detail. Dependable Collections Specialist successful at meeting high productivity, quality and performance standards. Efficient and competent professional. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

14
14
years of professional experience

Work History

Figo Financial & Tax Consulting

Jose Luis Enriquez
08.2023 - Current
  • Prepared, sorted and distributed personal reports to appropriate branches.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Prepared internal and regulatory financial reports, balance sheets and income statements.
  • Supported financial director with special projects and additional job duties.
  • Analyzed business processes to identify cost savings and operational efficiencies.
  • Established and checked coding procedures, monitored reports and updated internal files.

Warehouse Packer

Frito-Lay D-C
07.2020 - 08.2023
  • Packed, weighed and shipped items per customer specifications.
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Operated tape machines, scales and label printers to package items correctly.
  • Created shipping labels to complete daily order processing.
  • Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
  • Organized items on racks, shelves and bins to maintain established order.
  • Stocked and organized products in warehouse for easy accessibility and order fulfillment.
  • Operated manual pallet jacks and forklifts to move and store materials.
  • Kept work areas neat, clean and free from debris.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Noted unsafe components inside packages and discussed concerns with supervisors.
  • Supervised and trained new staff in performing census.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.

Breakfast Manager

Bill Miller Bar- BQ
11.2009 - 02.2020
  • Approached guests and employees with personable and welcoming attitude to promote friendly environment.
  • Serviced guests with food and beverage requirements.
  • Assisted with training and development of food and beverage team.
  • Motivated staff to perform at peak efficiency and quality.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Oversaw food preparation and monitored safety protocols.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Implemented effective inventory control systems to reduce food spoilage and waste.

Education

High School Diploma -

Thomas Edison High School
Santa Monica St, San Antonio. Tx
06.2011

Skills

  • Client Account Management
  • Project Maintenance
  • Customer Satisfaction
  • Equity and Debt
  • Review Financial Statements
  • Balance Sheets
  • Document Preparation
  • Personnel Management Software
  • Complex Problem-Solving
  • Electronic Filing Software
  • Federal and State Tax Returns

Timeline

Figo Financial & Tax Consulting

Jose Luis Enriquez
08.2023 - Current

Warehouse Packer

Frito-Lay D-C
07.2020 - 08.2023

Breakfast Manager

Bill Miller Bar- BQ
11.2009 - 02.2020

High School Diploma -

Thomas Edison High School

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Ana Cristina Enriquez Rodriguez