Ana Elizabeth Romero
East Boston ,MA
Summary
Dedicated professional with a background in the hospitality and service industry, notably at Hilton, where I enhanced guest satisfaction through meticulous cleaning and organization. Skilled in cooking and food preparation, I excel in multitasking and maintaining high sanitation standards. My customer service excellence and ability to manage multiple tasks simultaneously stand out, driving efficiency and quality in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Cook
Lilys Pizza
Boston, MA
09.2023 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Housekeeping Room Attendant
Hilton
Boston, MA
11.2023 - 10.2024
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Education
Technical -
Instituto Nacional Las Pilas
El Salvador11.2010
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Food preparation
- Multitasking and organization
- Sanitation
- Surface cleaning
Timeline
Housekeeping Room Attendant
Hilton
11.2023 - 10.2024
Cook
Lilys Pizza
09.2023 - Current
Technical -
Instituto Nacional Las Pilas