Anaelys Highley
Tampa,FL
Summary
Proactive Coordination Manager with extensive experience in managing time sheets, payroll, and sensitive patient data while ensuring HIPAA compliance. Skilled in scheduling, insurance benefits coordination, and implementing efficiency-improving processes. Bilingual in Spanish with strong technical understanding and expertise in Microsoft and various EMR systems.
Overview
6
6
years of professional experience
Work History
Coordination Manager
Accurate Health Care Services
04.2023 - Current
- Managed time sheets and payroll for office staff.
- Coordinated schedules for both office staff and providers
- Arranged insurance benefits for patients.
Patient Services Coordinator
Florida Eye Specialist
04.2022 - 04.2023
- Managed sensitive patient data with strict adherence to HIPAA regulations, ensuring privacy and confidentiality at all times.
- Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.
- Responded effectively to challenging situations involving distressed or dissatisfied patients while maintaining a calm demeanor and positive attitude.
- Scheduled appointments to enter appointment date and time into computerized scheduler.
- Prepared Charts, and arranged prior authorizations through insurance providers for future care
Provider Service Specialist
United Healthcare Group
01.2019 - 04.2022
- Supported the implementation of new processes and systems aimed at improving overall efficiency within the department and enhancing service quality for providers.
- Managed high-volume caseloads effectively, prioritizing tasks and meeting deadlines consistently while maintaining attention to detail.
- Increased efficiency in the credentialing process by maintaining accurate records and tracking applications.
- Conducted regular audits of provider files, ensuring compliance with established standards and regulations.
Education
Bachelor of Science - Health Sciences
University of South Florida
Tampa, FL12-2024
Skills
- Business Analysis
- Technical understanding
- Meeting facilitation
- Positive Attitude
- JCAHO
- HIPPA
- Microsoft
- Various EMR systems
Languages
Spanish
Native or Bilingual
Timeline
Coordination Manager
Accurate Health Care Services
04.2023 - Current
Patient Services Coordinator
Florida Eye Specialist
04.2022 - 04.2023
Provider Service Specialist
United Healthcare Group
01.2019 - 04.2022
Bachelor of Science - Health Sciences
University of South Florida
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