AnaGabriela Rios
Perth Amboy ,NJ
Summary
Experienced and dedicated Cosmetologist and Barbering with over 14 years of professional salon, spa and barbering experience. Graduate of a formal cosmetology program with over 1,500 hours of lecture and training in Honduras. Along with another year of formal training in a salon and spa setting. Skilled in a variety of beauty services, mentoring and training junior staff. Passionate about teaching and community leadership, demonstrated through mentoring coworkers with no prior experience. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Assistant Manager and Hairstylist
B&B Barber Shop
02.2014 - 05.2017
- Supervised daily operations to ensure smooth workflow and high-quality customer service.
- Trained and mentored junior staff on best practices in customer engagement and service techniques.
- Implemented inventory management systems to maintain optimal stock levels and reduce waste.
- Developed promotional strategies to increase customer retention and enhance community outreach efforts.
- Resolved customer complaints effectively, ensuring satisfaction and loyalty through excellent service recovery methods.
Head Stylist
La Pier Salon and Spa
01.2001 - 05.2004
- Led team of stylists in delivering high-quality hair and beauty services.
- Developed and implemented innovative styling techniques to enhance client satisfaction.
- Mentored junior stylists, fostering skill development and improving service quality.
- Collaborated with management on promotional events to boost salon visibility and clientele.
- Developed seasonal hairstyle trends, ensuring salon remained competitive in the market.
- Provided coloring and chemical service
- Facial and Skin care services
Cosmetologist and Barber
Annabell Academy
01.1999 - 12.1999
- Provided exceptional customer service through personalized consultations and product recommendations.
- Executed a variety of beauty treatments, including scalp care, shampoo and deep conditioning. Haircuts, styling techniques, skin care and facial. Hair removal, pedicure and manicure spa.
- Semi-permanent, permanent coloring services, highlights, and chemical service.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
Education
Bachelor of Science - Accounting
Kean University
Union, NJ05-2016
Certification of Completion - Cosmetology And Barber
Annabell Academy of Cosmetology
San Pedro Sula, Honduras12-1998
Skills
- Customer service
- Team leadership
- Decision-making
- Staff training and development
- Staff supervision
- Conflict resolution
- Team motivation
- Workplace safety compliance
- Microsoft office Intermediate
- Scheduling and planning
- Coaching and mentoring
Certification
QuickBooks, Sage, and Microsoft office
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager and Hairstylist
B&B Barber Shop
02.2014 - 05.2017
Head Stylist
La Pier Salon and Spa
01.2001 - 05.2004
Cosmetologist and Barber
Annabell Academy
01.1999 - 12.1999
Bachelor of Science - Accounting
Kean University
Certification of Completion - Cosmetology And Barber
Annabell Academy of Cosmetology