Ana Gabrielle Vargas
Long Branch,PA
Summary
Dedicated Pennsylvania State University student with strong skills in cold calling and customer service, demonstrating effective communication and engagement techniques. Proven ability to build rapport with clients and meet their needs, contributing to positive customer experiences. Aiming to leverage these competencies in a dynamic internship or entry-level role within a customer-focused organization.
Overview
1
1
year of professional experience
Work History
Hostess
McLoone's Pier House
Long Branch, NJ
05.2024 - Current
- Answered telephone to provide dining information and take reservations.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Resolved any customer complaints or issues quickly and professionally.
Cold Caller
Lion Line
State College, PA
01.2024 - Current
- Have raised $4,580 for Pennsylvania State University academics since starting in January 2024.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Followed up on leads through outbound calling.
- Developed and maintained relationships with clients through effective communication on the phone.
Education
Bachelor of Arts - Labor And Human Resources
Pennsylvania State University
University Park, PA05-2027
Skills
- Call control
- Persuasive speaking
- Patience and persistence
- Sales proficiency
- Performance-driven
Affiliations
- Active member in Alpha Delta Pi
Languages
Portuguese
Native/ Bilingual
Timeline
Hostess
McLoone's Pier House
05.2024 - Current
Cold Caller
Lion Line
01.2024 - Current
Bachelor of Arts - Labor And Human Resources
Pennsylvania State University
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