Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Anahi Hernandez

Houston,TX

Summary

Self-motivated Guest Services Professional experienced in delivering exceptional customer experiences and maintaining positive environments. Demonstrated adaptability and strong work ethic while thriving under pressure in fast-paced settings. Committed to mastering new skills and providing memorable service through effective communication and problem-solving.

Overview

2
2
Languages
4
4
years of professional experience

Work History

Front Desk Receptionist

Texas Glass wholesalers LLC
Houston, Tx
03.2023 - Current
  • Welcomed walk-in customers at Texas Glass wholesalers LLC front office.
  • Greeted visitors at Texas Glass wholesalers front desk and verified appointment details.
  • Answered incoming calls and routed inquiries to sales, shipping, and warehouse teams.

  • Answered incoming calls, redirected callers to the appropriate personnel or department, and took messages.
  • Scheduled deliveries and pick-ups with customers, drivers, and office staff
  • Managed processing of invoices, payments, and billing paperwork for Texas Glass wholesalers LLC.
  • Entered customer orders into office records and follow-up logs.
  • Do estimate of showers and give the customer total information

Child Care Center Teacher

LBJ Creative Ideas Learning Academy
Houston, tx
12.2022 - 03.2023

Create and implement age-appropriate activities: such as storytelling, arts and crafts, music, and basic math or letters—to support

cognitive and motor skills.

Observed children for developmental milestones and behavioral concerns, documenting their progress to inform future developmental strategies.

Monitored children continuously to maintain a secure environment. to prevent accidents, maintain safe indoor and outdoor.

Education

Dwight D Eisenhower High School
Houston, TX

Skills

  • Phone system operation
  • Multi-line telephone systems
  • Appointment scheduling
  • Order entry
  • Invoice processing
  • Bookkeeping
  • Record keeping
  • File organization
  • Customer service
  • Customer interaction
  • Verbal and written communication
  • Listening skills
  • Detail orientation
  • Scheduling
  • Multitasking and organization
  • Office supplies ordering

Languages

Spanish
Professional
English
Professional

References

References available upon request.

Timeline

Front Desk Receptionist

Texas Glass wholesalers LLC
03.2023 - Current

Child Care Center Teacher

LBJ Creative Ideas Learning Academy
12.2022 - 03.2023

Dwight D Eisenhower High School
Anahi Hernandez