Joanne Harbridge
Bradenton,FL
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
17
17
years of professional experience
1
1
year of post-secondary education
Work History
Front Desk Receptionist
Orange County Heart Institute
Orange, CA
03.2007 - 03.2024
- Coordinated appointment scheduling with medical professionals and patients, optimizing clinic flow.
- Welcomed patients and visitors to heart institute, creating a positive first impression.
- Operated multi-line phone system, ensuring timely connection of calls to appropriate staff.
Education
Medical Assistant - Medical Assistant Training Back/ Front/ Coding
Concourse
Orange, CA 08.2004 - 01.2006
Skills
- Patient software proficiency
- Insurance verification skills
- appointment scheduling
- Phone system operation
- Microsoft Office
- CRM expertise
- File management
- Office supplies inventory management
- Cash handling
- Hospitality services
- time management
- attention to detail
- problem solving
- conflict resolution
- Office supplies inventory management
Timeline
Front Desk Receptionist
Orange County Heart Institute
03.2007 - 03.2024
Medical Assistant - Medical Assistant Training Back/ Front/ Coding
Concourse
08.2004 - 01.2006