Summary
Overview
Work History
Education
Skills
Certification
Singing, Acting, Competive swiming, Fitness, Running, Hiking, Small arts & Crafts
Timeline
Generic

Collette Hansen

Gridley,CA

Summary

Well-organized, adept to smoothly answering customer questions and directing inquiries. Seeks opportunities to improve customer relations and increase efficiency in fast-paced settings. Work well under pressure, multitasking to handle diverse needs. Willing to take on any task to support the team and help the business succeed. Offers attentive abilities, and able to multitask. Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Current student working towards entrepreneurship in Business Marketing, to some day own a wedding industry & fitness. Worked on getting associates for several semesters and now plans on finishing online through BYU. Optimistic to learn and grow from businesses that are in the interest of what might be a future industry to start. As well as starting education in Dental Assisting and seeking an opportunity to begin an career through a internship one training is completed. Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help the business succeed.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Receptionist/ Front Desk

Chico Nails & Beauty
05.2023 - 08.2023
  • Protected confidential guest and business information
  • Greeted, assisted and directed visitors with professional attitude
  • Delivered reliable customer service to guests upon arrival
  • Kept front of house clean and orderly
  • Notified staff of arrivals and upcoming meeting times, maintaining appointment schedules
  • Verified guest payment and contact information
  • Fielded incoming telephone calls to answer questions, direct callers and take messages for staff
  • Collected payments for services and updated accounts to reflect new balances.

Catering, Waitress

Butte County FairGrounds
09.2022 - 12.2022
  • Delivered unparalleled service by proactively identifying and fulfilling guest needs
  • Kept adequate stock of food items, utensils and beverages for catering needs
  • Cleaned and sanitized equipment, utensils and work areas to maintain health and safety standards
  • Set up tables, decorations and action stations for catered events
  • Circulated event floor while serving food and beverages to guests to identify attendees in need of assistance.

Packer

Sunwest Milling
11.2021 - 01.2022
  • Prepared shipments for safe transport, packaging finished goods into specific shipping containers
  • Merged and packaged pallets to fit trucks
  • Sealed containers and materials securely for shipment
  • Verified documentation and packaging materials to reduce packaging errors.

Cal Fruit International
07.2020 - 01.2022
  • Worked safely in fast-paced environment to handle packaging needs, tend to equipment and keep up with housekeeping requirements
  • Balanced containers through proper weighing and arranging of components
  • Entered product and packaging information into system for every shipment
  • Supported operations team by working safely to feed materials into machines
  • Tended to machinery sorting and packaging materials
  • Counted and recorded finished and rejected packaged items
  • Maintained quality standards through correct sorting and grading of products
  • Packed over [Number] pounds of [Type] products each day
  • Regulated machine flow, speed and temperature.

Staff

Chico Wedding Staff
06.2019 - 08.2019
  • Managed wedding events utilizing multiple vendors
  • Maintained scheduling and event calendar
  • Met event objectives by locating and securing featured speakers or entertainment
  • Set up tables, food serving stations and displays in alignment with client instructions
  • Kept adequate stock of food items, utensils and beverages for catering needs
  • Set up tables, decorations and action stations for catered events.

Education

Business Marketing

Gridley High School, Some college
Gridley, Rexburg, Idaho

Associates - Business Marketing

BYU Idaho
Rexburg, ID
01.2026

Skills

  • Spreadsheet Tracking
  • File Organization
  • Data Inputting
  • Positive and Professional
  • Phone System Operation
  • Strong Communication
  • Call Management
  • Records Maintenance
  • Documentation
  • Multi-Line Telephone Systems
  • Scheduling Appointments
  • Front Desk Reservations
  • Front Desk Operations
  • Listening Skills
  • Greet Visitors
  • Customer Assistance

Certification

CPR Certified

OSHA Certified

Performing arts Scholarship

Competitively swim for 5 years

LANGUAGES Little to no spanish. Learned through College and Highschool.

Working on Dental Assisting

Working on Trainers Certificate

Singing, Acting, Competive swiming, Fitness, Running, Hiking, Small arts & Crafts

Throughout my life I have always been singing, and have been in several orchestras, as well as sang opera. Being musically involved brought interest in acting and musical theater. I have been in 35 plays throughout my whole life and loved every single one of them, it was always my dream to be on broadway some day. Most of these plays were involved throughout schools and mainly High School. High School also helped me fall in love with competitive swim and track which eventually made me gain interest in fitness and health. The gym became a priority in my life that not just helped me grow physically but mentally. It helped me realize how strong you can be just by being mentally strong and determined. I love not just being active in the gym but in my everyday activities, like hiking and going on morning walks. Other than the gym I always make time to do some school, paint, write and bake.

Timeline

Receptionist/ Front Desk

Chico Nails & Beauty
05.2023 - 08.2023

Catering, Waitress

Butte County FairGrounds
09.2022 - 12.2022

Packer

Sunwest Milling
11.2021 - 01.2022

Cal Fruit International
07.2020 - 01.2022

Staff

Chico Wedding Staff
06.2019 - 08.2019

Business Marketing

Gridley High School, Some college

Associates - Business Marketing

BYU Idaho
Collette Hansen