Kenyatta Hart
Fort Valley,GA
Summary
Proven Inventory Specialist at Bass Pro Shops, adept in inventory control and guest relations, significantly improved stock management efficiency. Skilled in forklift operation and customer service, consistently delivering results beyond expectations. Excels in maintaining high-quality standards and organizational excellence, showcasing a strong blend of hard and soft skills. Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
ADA Supplies
06.2024 - Current
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Collected room deposits, fees, and payments.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Completed all tasks in compliance with company policies and procedures.
- Completed data entry and filing to keep records updated for easy retrieval.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Organized, maintained and updated information in computer databases.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Routed incoming mail and messages to relevant personnel without delay.
- Resolved customer problems and complaints.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Inventory Specialist
Bass Pro Shops
12.2022 - 08.2023
- Completed physical inventory counts each month.
- Performed data entry and completed proper paperwork.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
Picker Packer
Amazon
11.2019 - 06.2021
- Printed labels, packaged boxes, and loaded into outbound containers.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
- Stocked shelves to match planogram images and instructions.
- Picked and packed order items.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Pulled orders quickly to maintain demanding productivity goals.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Education
High School Diploma -
Warner Robins High School
Warner Robins, GA05.2012
Skills
- Office Organization
- Supply Management
- Spreadsheet tracking
- File Management
- Inventory Control
- Clerical Support
- Guest Relations
- Cash Handling
- Customer Service
- Telephone Etiquette
- Issue handling
- Inventory Reconciliation
- Inventory Tracking
- Order Fulfillment
- Data Management
- Material Handling
- Cycle counting
- Warehouse Organization
- Equipment Operation
- Cycle Counts
- Inventory Counts
- Shipping and receiving
- Product Packaging
- Product Inspections
- Quality Control
- Forklift Operation
- Stocking
- Packing and shipping
Timeline
Front Desk Receptionist
ADA Supplies
06.2024 - Current
Inventory Specialist
Bass Pro Shops
12.2022 - 08.2023
Picker Packer
Amazon
11.2019 - 06.2021
High School Diploma -
Warner Robins High School
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