Anahi Quezada

Part-time Sales Associate, responsible for delivering excellent customer service while ensuring that the store is kept neat, clean, and organized.

• Built relationships with customers to encourage repeat business.
• Solved customer challenges by offering relevant products and services.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.

Part-time Team Lead, responsible for overseeing daily operations and ensuring a high level of Customer service and store organization.

• Promoted a safe working environment by enforcing safety guidelines throughout the store.
• Maintained store cleanliness, organization, and visual merchandising standards for an optimal shopping experience.
• Evaluated employee performance regularly through observation and feedback discussions to promote continuous improvement..

Part-time support Receptionist responsible for, managing client communication through phone and email, assisting regular and prospective clients with inquiries about services. I provided accurate quotes for projects, handled billing processes, and scheduled work for the landscaping team.

• Responded to inquiries from callers seeking information.
• Confirmed appointments, communicated with clients, and updated client records.