Daichlyn Gates
Tupelo,Mississippi
Summary
Highly efficient & well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Im able seek and maintain full-time position that offers professional challenges with excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
TJ Maxx, TJX Companies
03.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Travel Agent
Dream Chasing Travels
01.2020 - 06.2023
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Enhanced client satisfaction by providing personalized travel itinerary recommendations based on their preferences.
- Streamlined booking processes for improved efficiency and reduced wait times for clients.
Concessions Worker
Ole Miss
06.2018 - 12.2022
- Consistently provided friendly service to promote better customer engagement.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
** CLINICAL EXPERIENCE **
Verona Family Medicine And Urgent Care
09.2022 - 10.2022
- Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Minimized patient discomfort during blood draws by utilizing proper tourniquet application, needle selection, and insertion techniques.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Achieved successful venipunctures even in challenging situations such as pediatric or geriatric patients with difficult veins.
Apparel Associate
Walmart
09.2021 - 05.2022
- Displayed and organized products in store to help customers locate products easily.
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
- Greeted and interacted with over customers to assist in selecting and locating merchandise.
- Created impactful store displays and merchandising layouts to maximize sales.
- Restocked shelves and organized displays in alignment with merchandising standards.
- Offered personalized customer service to all customers to support satisfaction and loyalty.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
Certification - Phlebotomy
10.2022
Diploma -
05.2021
Skills
- Customer Service
- Venipuncture
- Customer Satisfaction
- Order Of Draw
- Patient Care
- Specimen Handling
- Reliability & Punctuality
- Patience & Composure
- Cash Handling
- Fashion Trends
- Customer engagement
- Decision Making
- Complex Problem solving
- Teamwork and Collaboration
- Time Management
- Listening Skills
- Multi-tasking strength
- Relationship Building
- Client Service
- Phlebotomy procedures
- Blood collection techniques
- Patient preparation
- Specimen labeling procedures
- Capillary puncture
- Infection Control
- Data Entry
Certification
- PT - Phlebotomy Technician
Timeline
Sales Associate - TJ Maxx, TJX Companies
03.2024 - Current
** CLINICAL EXPERIENCE ** - Verona Family Medicine And Urgent Care
09.2022 - 10.2022
Apparel Associate - Walmart
09.2021 - 05.2022
Travel Agent - Dream Chasing Travels
01.2020 - 06.2023
Concessions Worker - Ole Miss
06.2018 - 12.2022
Itawamba Community College - Certification , Phlebotomy
Shannon High School - Diploma ,
- PT - Phlebotomy Technician
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