Anahi Rangel
De Leon,TX
Summary
Manager with experience in training teams, optimizing shift schedules, and enhancing customer satisfaction. Proven ability to multitask and lead in fast-paced environments.
Overview
2
2
Languages
1
1
Certification
6
6
years of professional experience
Work History
Manager
McDonald's
Stephenville, TX
12.2025 - Current
- Trained new team members on operational procedures and customer service excellence.
- Assisted in scheduling shifts to optimize staff coverage and productivity.
- Resolved customer inquiries and complaints to uphold service standards and loyalty.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Coordinated staff schedules to ensure adequate coverage during peak hours and events.
- Resolved customer complaints efficiently, enhancing overall satisfaction ratings.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Certified Medical Assistant and Receptionist
Dublin Family Medicine
Dublin, TX
11.2023 - 09.2024
- Assisted in patient intake procedures, ensuring accurate data collection and documentation.
- Assisted with patient intake, ensuring accurate data collection and efficient processing.
- Called and faxed pharmacies to submit prescriptions and refills.
- Greeted and assisted visitors, ensuring a welcoming environment.
- Managed multi-line phone system, directing calls to appropriate staff members.
- Scheduled appointments and maintained calendars for office personnel.
- Maintained front desk area, promoting a professional appearance and organization.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected deposits, fees, and payments.
Sandwich Artist
Subway
Comanche, TX
01.2021 - 11.2023
- Crafted high-quality sandwiches according to customer specifications and Subway standards.
- Assisted in training new team members on sandwich preparation techniques and customer service skills.
- Maintained cleanliness and organization of workstations to ensure a safe environment.
- Processed cash transactions accurately and efficiently, ensuring minimal discrepancies.
- Trained new staff on cash handling procedures and customer service best practices.
- Processed cash, credit and touchless transactions to fulfill customer orders.
Education
High School Diploma -
Comanche High School
Comanche, TX05-2022
Certified Clinical Medical Assistant -
Granbury Medical Assistant School
Granbury, TX08-2023
Skills
- Customer Service
- Team leadership
- Time management
- Operational training
- Multitasking
- Staff training and development
- Verbal and written communication
Certification
- CM - Certified Manager Certification
- Certified Clinical Medical Assistant
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Manager
McDonald's
12.2025 - Current
Certified Medical Assistant and Receptionist
Dublin Family Medicine
11.2023 - 09.2024
Sandwich Artist
Subway
01.2021 - 11.2023
Certified Clinical Medical Assistant -
Granbury Medical Assistant School
High School Diploma -
Comanche High School