Overview
Work History
Skills
Languages
Timeline
Generic

Anahi Segoviano

Miami Beach,FL

Overview

2
2
years of professional experience

Work History

Bartender

Beds N Drinks
Miami Beach, Florida
12.2024 - 03.2025
  • Greeted guests with friendliness and professionalism.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Arranged bottles and glasses behind bar to make attractive displays.
  • Collected and organized daily till totals and tips.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Processed cash and credit card transactions.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.

Waitress/Head Cashier

Safron Grill restaurant
Miami, FL
03.2024 - 10.2024
  • Greet the customers, provided menus and take orders.
  • Handled food safely and kept spaces clean.
  • Provided excellent customer service.
  • Checked with guests to get feedback on food served, bring additional ítems and refill drinks.
  • Processed payments using cash registers or POS systems.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Trained new employees
  • Filled condiments and napkin containers during slack periods.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.

Receptionist

South beach rooms and hostel
Miami Beach, FL
03.2023 - 05.2024
  • Customer service
  • Coordinated travel arrangements and accommodations for guests.
  • Answered and directed incoming calls
  • Helping the guests with the check in and the check out
  • Solving problems
  • Cloudbeds computer system

Hostess

Aura restaurant
Miami, FL
10.2023 - 11.2023
  • Keeping track seated guests and available seating
  • Present the menus to the customers
  • Distributed menus to guests, led to tables and gave initial information about service staff or specials.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Answered telephone to provide dining information and take reservations.
  • Created an enjoyable atmosphere with friendly conversation with guests.

Skills

  • Customer service
  • Customer needs assessment
  • Listening skills
  • Collaboration and teamwork
  • Telephone etiquette
  • Hospitality and guest service
  • Menu memorization
  • Team player attitude
  • Adaptability and flexibility
  • Food service
  • Handling difficult customers
  • Payment processing
  • Effective communication
  • Problem solving

Languages

English
Professional
Spanish
Native/ Bilingual

Timeline

Bartender

Beds N Drinks
12.2024 - 03.2025

Waitress/Head Cashier

Safron Grill restaurant
03.2024 - 10.2024

Hostess

Aura restaurant
10.2023 - 11.2023

Receptionist

South beach rooms and hostel
03.2023 - 05.2024
Anahi Segoviano