Anahi Soto

• Managed Rossina customer complaints with effective communication to ensure satisfaction.
• Handled Rossina returns, exchanges, and refunds to streamline customer service operations.
• Assisted Rossina customers by addressing product inquiries and providing timely order updates.
• Trained new hires on company policies and procedures.

• Supported Yascor teachers in classroom setup and lesson preparation and enhancing the overall learning environment.
• Supervised student activities and enforced classroom rules, promoting a productive learning atmosphere.
• Coordinated learning materials, handouts, and supplies for Yascor classroom, ensuring efficient access for instructional use.

Organized learning materials, handouts, and supplies for Yascor classroom use.