Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
CAREER GOALS
Generic

Anahi Villanueva

Summary

Motivated and compassionate individual seeking to build a career in healthcare. Currently preparing to attend nursing school as well as experienced retail professional prepared for leadership role, bringing strong focus on team collaboration and achieving results. Skilled in managing transactions, training staff, and maintaining high customer service standards. Known for reliability and adaptability in dynamic environments, ensuring smooth operations and customer satisfaction. Expertise in problem-solving, conflict resolution, and inventory management.

Overview

5
5
years of professional experience

Work History

Cashier/Manager

Twin Lakes Waterpark
03.2025 - Current
  • Supervised daily cash handling operations, ensuring accuracy and efficiency in transactions.
  • Developed and implemented process improvements to enhance transaction speed and customer satisfaction.
  • Resolved customer inquiries and issues promptly, fostering a positive guest experience at the waterpark.
  • Collaborated with management to develop staff schedules, ensuring optimal coverage during peak times.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Ensure all customers are aware of the rules to have the best time possible.

Server/Manager

Cajun Shack Restaurant
06.2020 - 01.2025
  • Supervised daily operations to ensure exceptional service standards and guest satisfaction.
  • Trained and mentored staff on menu knowledge, customer service techniques, and operational procedures.
  • Implemented efficient workflow processes to enhance team performance and reduce service times.
  • Developed training materials to improve onboarding and retention of new server employees.

Education

Associate of Science - Natural Sciences

San Jacinto College
Pasadena, TX
12-2025

No Degree - Nurse Aide

Consolidated Nurse Aide Training Institute, Inc
Sugar Land, TX
06-2025

Skills

  • Customer service
  • Attention to detail
  • POS systems
  • Punctual and reliable (Time Management)
  • Cash register operation
  • Team leadership
  • Employee scheduling
  • Consistent team contributor
  • Patient care
  • Basic life support
  • Certified in CPR

Accomplishments

    Nurse Aide Training | Sugarland, TX

    Successfully completed the required course of instruction of 60 classroom hours and 40 clinical hours as approved by the state of Texas. Received a Diploma in Nurse Aide.

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Cashier/Manager

Twin Lakes Waterpark
03.2025 - Current

Server/Manager

Cajun Shack Restaurant
06.2020 - 01.2025

Associate of Science - Natural Sciences

San Jacinto College

No Degree - Nurse Aide

Consolidated Nurse Aide Training Institute, Inc

CAREER GOALS

I am currently preparing to apply to nursing school with the long-term goal of completing my nursing degree and becoming a registered nurse. I’m passionate about healthcare and committed to serving others through patient care.

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