Anahid Adibi
Frisco,USA
Summary
Results-driven and detail-oriented professional with diverse experience in customer service, operations management, and client relations. Proven ability to lead teams, manage daily operations, and maintain a safe, organized, and efficient environment in fast-paced settings. Skilled in front desk operations, appointment scheduling, and delivering personalized client experiences to drive satisfaction and retention. Experienced in social media management and digital marketing to support business growth and brand visibility. Strong communication, problem-solving, and multitasking abilities, with a commitment to professionalism and high-quality service. Bilingual in English and Persian (Farsi).
Overview
7
7
years of professional experience
Work History
Site Director
AlphaBEST
2025.08 - Current
- Directed site operations to enhance service delivery and foster a positive community environment.
- Coordinated staff training programs to elevate team performance and improve overall service quality.
- Managed daily site operations, ensuring a safe, organized, and positive environment for students and staff
- Supervised staff to ensure proper supervision of children and adherence to program guidelines
- Coordinated student check-in and check-out procedures while maintaining accurate attendance records
- Communicated with parents during pick-up and drop-off to ensure smooth and secure transitions
- Maintained safety standards by actively monitoring activities and addressing any concerns immediately
- Organized and maintained program supplies, including coordinating with the main office for materials
- Supported staff by providing guidance, direction, and problem-solving during daily activities
- Helped create a structured schedule for activities, ensuring students remained engaged and supervised
Body Contouring Specialist
Haute & Bodied Beauty Lounge
2026.01 - Current
- Conducted personalized client consultations to assess needs and recommend tailored treatment plans
- Performed body contouring services while maintaining high standards of safety, hygiene, and client comfort
- Built strong client relationships to increase retention and overall satisfaction
- Managed front desk operations, including scheduling, client check-ins/check-outs, and handling inquiries
- Assisted with social media content and promotions to support client engagement and business growth
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Front Desk & Social Media Manager
Marble Skin Spa
2025.01 - Current
- Manage client appointments, bookings, and scheduling to ensure smooth daily operations
- Greet and assist clients, providing excellent customer service and answering inquiries about services
- Oversee social media accounts, creating engaging content and marketing campaigns to attract new customers
- Respond to online inquiries, reviews, and messages to enhance customer engagement and satisfaction
- Handle administrative tasks, including maintaining records, processing payments, and managing client databases
- Develop promotional strategies and seasonal discounts to drive business growth
Remote Dispatcher & Negotiator
1st DFW Towing
2022.01 - Current
- Coordinate towing services by dispatching drivers to customer locations efficiently
- Negotiate service rates with customers and towing providers to ensure competitive pricing
- Communicate with clients, roadside assistance programs, and insurance companies to arrange towing services
- Maintain accurate records of service requests, dispatch schedules, and completed jobs
- Provide excellent customer service by addressing inquiries, resolving issues, and ensuring timely assistance
Childcare Teacher
AlphaBEST
2022.12 - 2025.08
- Developed and implemented age-appropriate activities that encouraged children to explore their environment, engage in creative play, and develop social skills.
- Established strong relationships with families by providing ongoing communication about their child's progress at daycare.
- Monitored children's safety at all times while engaging in outdoor activities or excursions.
- Incorporated music and art into the curriculum to enhance creativity and self-expression among students.
- Maintained awareness and supervision of children's needs to maximize physical health and safety.
Front Desk Receptionist
Dallas iCar
2024.05 - 2024.08
- Welcomed and assisted customers, ensuring a professional and friendly dealership experience
- Answered phone calls, scheduled appointments, and directed inquiries to the appropriate departments
- Maintained organized records of customer visits, test drives, and service requests
- Assisted with administrative tasks, including data entry, filing, and handling paperwork for sales and service transactions
- Managed the dealership's front desk operations, ensuring smooth communication between clients and staff
Customer Service Associate Cashier
Tj Maxx
2022.06 - 2023.09
- Processed payments using credit card machines, POS terminals, and other payment processing systems.
- Handled money accurately including counting back change correctly to customers.
- Handled customer inquiries promptly and professionally.
- Greeted customers, answered questions, and responded to complaints in a professional manner.
- Developed positive relationships with customers to ensure repeat business.
Translator
Translator
2019.05 - 2021.12
- Provided translation services for various documents
- Ensured accuracy and cultural appropriateness in translations
- Collaborated with clients to meet specific needs and deadlines
- Translated documents using generalized target language to optimize understanding.
- Composed and reviewed translated legal documents.
- Understood and verbalized terminology in English and target language.
Private Babysitting
Private Babysitter
2021.06 - 2021.08
- Monitored children's activities and ensured their well-being
- Provided meals and maintained a clean and safe environment
- Supervised and engaged children in creative activities
- Transported children safely to and from appointments and school
Education
Associate of Arts - Marketing And Business Management
Collin College
2026-05
High School - Art III, Social Media Marketing, Fashion Marketing, Finance
Centennial High School
TX2023-05
High School - Art, Spanish, Photography, Health, Professional Communication
McKinney High School
TX2022-05
Skills
- Leadership & Team Management
- Customer Service & Client Relationship Management
- Communication (Verbal & Written)
- Problem-Solving & Decision-Making
- Time Management & Multitasking
- Organization & Attention to Detail
- Social Media Management & Digital Marketing
- Scheduling & Front Desk Operations
- Team Collaboration
- Microsoft Office (Word, Excel, PowerPoint)
- Photo & Video Editing
- Customer relations
LANGUAGES
Persian
Native or Bilingual
English
Native or Bilingual
Timeline
Body Contouring Specialist
Haute & Bodied Beauty Lounge
2026.01 - Current
Site Director
AlphaBEST
2025.08 - Current
Front Desk & Social Media Manager
Marble Skin Spa
2025.01 - Current
Front Desk Receptionist
Dallas iCar
2024.05 - 2024.08
Childcare Teacher
AlphaBEST
2022.12 - 2025.08
Customer Service Associate Cashier
Tj Maxx
2022.06 - 2023.09
Remote Dispatcher & Negotiator
1st DFW Towing
2022.01 - Current
Private Babysitting
Private Babysitter
2021.06 - 2021.08
Translator
Translator
2019.05 - 2021.12
High School - Art III, Social Media Marketing, Fashion Marketing, Finance
Centennial High School
High School - Art, Spanish, Photography, Health, Professional Communication
McKinney High School
Associate of Arts - Marketing And Business Management
Collin College