Anahita Marquetant
LAGUNA NIGUEL,CA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
16
16
years of professional experience
1
1
Certification
3
3
Languages
Work History
Exclusive Area Representative and Coordinator
Karin Herzog
01.2018 - 06.2023
- Trained new spa staff. Responsible for existing clients in the area, plus seeking and establishing new clients.
- Attending Skincare shows.
- Assisting company with new skincare protocols.
- Evaluated competitor offerings to maintain a competitive edge in product features and pricing strategies.
- Maintained and grew existing accounts while expanding network and relationship with untapped consumer base through targeted marketing methods.
- Designed strategic initiatives to grow and retain revenue stream from assigned accounts while supporting and garnering long-term customer satisfaction.
Licensed Skin Care Therapist
Gentle Facials
01.2007 - 03.2020
- Educated clients on proper skincare techniques and product usage to promote healthy skin habits.
- Proactively addressed any client concerns or issues, demonstrating a strong commitment to customer satisfaction and quality service.
- Provided pre-and post-treatment guidance, preparing clients for optimal outcomes while minimizing potential side effects.
- Participated in ongoing professional development opportunities, enhancing expertise in various treatment modalities.
- Maintained comprehensive client records, tracking treatment progress and adjusting plans as needed for maximum effectiveness.
- Stayed current on industry trends and innovations to ensure the best possible care for clients.
- Helped build brand awareness through positive word-of-mouth referrals generated from satisfied customers.
Education
Business Administration Diploma - Business
Davidian Business School
Tehran, IranAssociate of Arts - Communications, Humanities, Business Science
Saddleback College
Mission Viejo, CA05.2024
Skills
- Leadership Qualities
- Staff training
- Effective negotiation
- Cross-cultural understanding
- Territory Management
- Sales Presentations
- Cash Handling
- Opening and closing procedures
- Point of sale operation
- Contract Negotiation
Accomplishments
- Life Coach Certificate, 2016
- Library Technician Certificate ( August, 2024)
Certification
- California Licensed Skin Therapist since 1999.
- Certified Life Coach, 2016.
Languages
Armenian
Native or Bilingual
Persian
Native or Bilingual
English
Full Professional
Timeline
Exclusive Area Representative and Coordinator
Karin Herzog
01.2018 - 06.2023
Licensed Skin Care Therapist
Gentle Facials
01.2007 - 03.2020
Business Administration Diploma - Business
Davidian Business School
Associate of Arts - Communications, Humanities, Business Science
Saddleback College